Introduction to HRM

Question 1

The basic functions of the management process include all of the following EXCEPT

Answer 1

Outsourcing

Question 2

Which one of the following is the person responsible for accomplishing an organization’s goals by managing the efforts of the organization’s people?

Answer 2

Manager

Question 3

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

Answer 3

Planning

Question 4

Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

Answer 4

Organizing

Question 5

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the __ function of the management process.

Answer 5

Controlling

Question 6

In the management process, which one of the following is an activity associated with the leading function?

Answer 6

Motivating subordinates

Question 7

Personnel activities associated with human resource management most likely include all of the except EXCEPT

Answer 7

Developing customer relationships

Question 8

A line manager’s human resource responsibilities most likely include all of the following EXCEPT

Answer 8

Marketing new products and services

Question 9

Yuki works at a positions in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki’s position is best described as __

Answer 9

Recruiter

Question 10

Human resource managers generally exert __ within the human resources department and __ outside the human resources department.

Answer 10

Line authority; staff authority

Question 11

Wilmer works in the HR department and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Wilmer is most likely holding the position of ___

Answer 11

Compensation manager

Question 12

An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?

Answer 12

Embedded HR teams

Question 13

Which organization of the human resource function involves dedicated HR members that assist top management in issues such as developing the personnel aspects of the company’s long-term strategic plan?

Answer 13

Corporate HR teams

Question 14

What term refers to the knowledge, skills, and abilities of a firm’s workers?

Answer 14

Human capital

Question 16

What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?

Answer 16

On-demand workers

Question 17

The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can’t find candidates, while in other’s a wealth of candidates is called

Answer 17

Unbalanced labor force

Question 18

Evidence-based human resource management relies on all of the following types of evidence EXCEPT

Answer 18

Qualitative opinions

Question 19

In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff

Answer 19

True

Question 20

What are the two distinct functions carried out by human resource managers?

Answer 20

Line function and staff function