Performance analysis Flashcards

1
Q

3 problems that can arise from using variance analysis

A

managers who set the budget are often not the managers responsible for achieving targets

the goals of the organisation may not be the same as the personal aspirations of the managers

control is applied at different stages by different people and managers interference can cause resentment

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2
Q

what kind of standards can cause a demotivating effect

A

low standard

ideal standard

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3
Q

why might you have 2 budgets

A

one for planning and decision making

one for motivational purposes

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4
Q

what is the ideal standard

A

highest possible level of achievement

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5
Q

what is the target standard

A

standard cost that sets performance targets at a higher level than is currently achieved but is realistic

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6
Q

what is the currently attainable standard

A

standard based on the levels that are currently being achieved which gives no incentive to improve performance but does prevent deterioration

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7
Q

what is the basic standard

A

this is from the original standard that is unchanged over a long period of time

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8
Q

what does the success of a variance reporting system depend on

A

if the managers agree that any adverse variance is there responsibility and they are in a position to control it

the managers need to believe the system is fair

the managers need to have incentives to be motivated

variances must be reported in a timely manner

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9
Q

4 advantages of participative budgets

A

improves morale and motivation

increase operational managers commitment

more realistic

co-ordination between units are improved

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10
Q

4 disadvantages of participative budgets

A

more time consuming

managers may want to lower targets so that they are no longer challenging

if employees opinions have been ignored in the negotiations they will feel demotivated

some managers may not be experienced enough to contribute usefully

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11
Q

3 advantages of top down budgeting

A

strategic plans will be incorporate

uses senior managers knowledge

quicker

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12
Q

3 disadvantages of top down budgeting

A

no feeling of team spirit

could cause unachievable budgets

organisational goals could be unaccepted by staff

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13
Q

what is the JIT Approach

A

that items should not be produced until they are required to meet sales orders

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14
Q

what is the business philosophy Total Quality Management (TQM)

A

get it right first time, and never be satisfied with the current achievement

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15
Q

3 goals of TQM

A

Involve all employees
Innovation
Provide the best customer service

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16
Q

is standard costing compatible with TQM

A

No, TQM is striving for constant improvement whereas standard is aiming for the standard cost

17
Q

Can TQM only be used in rapid changing environments

A

no