Perception (Test 1) Flashcards

1
Q

Perception

A

The process of developing an interpretation of a stimulus

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2
Q

What are the two major factors governing perception?

A

The actual stimulus or event

Prior expectations

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3
Q

Absolute terms

A

The reality of the situation

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4
Q

Perpetual terms

A

The perceived reality of the situation of a subject

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5
Q

Normative Theory

A

Basing actions upon logic and rational thinking rather than bias and emotion

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6
Q

Law of Diminishing Returns

A

The law states that as you add more of one input into a system while keeping the rest of the inputs the same, the output will progressively get smaller

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7
Q

Framing Rules

A

People act differently when something is framed as a loss vs. gain

People are risk seeking for losses and risk averse for gains

Evaluations are driven by individual events, not total outcomes

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8
Q

Fungible

A

Able to replace or be replaced by another identical item

But money is not 100% fungible

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9
Q

What kind of external reference points determine losses or gains?

A

Status quo
Last experience/ Last Price
Best Experience/ Cheapest Price
Marketers establish the reference point

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10
Q

References Prices

A

Consumers don’t “know” prices. Therefore, their willingness to pay is determined by the price range

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11
Q

Compromise Effect

A

The middle option is meant to look like the best deal

Most often more expensive options are added, which makes a middle option more attractive

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12
Q

Asymmetric Dominance Effect

A

The prices and attributes are arranged such that the more expensive option is made to look like the most appealing

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13
Q

Price-lining

A

Products or services within a specific group are set at different price points.

Higher Price = Higher Quality

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14
Q

Purchase Quantity Limits

A

The higher quantity limit = The more of a product a person is willing to get to benefit from the deal

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15
Q

Suggestive Advertising Anchors

A

Suggesting an amount to a consumer could cause an increase in sales

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16
Q

Endowment Effect

A

People are more likely to retain an object they own rather than acquire the same object when they do not own it

17
Q

Prospect Theory

A

People are more affected by the negative events than the positive