People: Learning and Development Flashcards
Document that guides employees toward their goals for professional development and growth.
Individual development plan
Process of broadening a job’s scope by adding different tasks to the job.
Job enlargement
Process of increasing a job’s depth by adding responsibilities to the job.
Job enrichment
Movement between different jobs.
Job rotation
Job evaluation method in which the relative worth and pay structure of different jobs are based on an assessment of their content and their relationship to other jobs within the organization.
Job content based job evaluation
Ability to influence, guide, inspire, or motivate a group or person to achieve their goals.
Leadership
Training and professional development programs targeted at assisting management-and executive-level employees in developing the skills, abilities, and flexibility required to deal with a variety of situations.
Leader development
People who learn best through a hands-on approach; also called tactile learners.
Kinesthetic learners
Career development programs that identify meaningful career paths for professional and technical people outside traditional management roles.
Dual career ladders
Electronic media delivery of educational and training materials, processes, and programs.
E-learning
Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs.
Developmental activities
Process of delivering educational or instructional programs to locations away from a classroom or central site.
Distance learning
Focused, interactive communication and guidance intended to develop and enhance on-the-job performance, knowledge, or behavior.
Coaching
Actions and activities that individuals perform in order to give directions to their work lives.
Career planning
Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals and needs of the organization.
Career management
Progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.
Career development
Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training.
Blended learning
People who learn best by relying on their sense of hearing.
Auditory learners
Assessment tools that provide candidates a wide range of leadership situations and problem-solving exercises.
Assessment centers
Instructional systems design framework consisting of five steps that guide the design and development of learning programs.
ADDIE model
Instructional design model that works to gain feedback and build models early in the process; generally has three phases: preparation, iterative design, and iterative development.
Successive approximation model (SAM)
Instructional design model based on concept that training should be tightly focused on specific performance measures that the organization has determined are important.
Action mapping
Related to technical skills training; often a partnership between employers and unions.
Apprenticeship
Process by which employees are provided with the knowledge, skills and abilities (KSAs) specific to a task or job.
Training
Form of webconferencing where a presenter facilitates communication of material or information to an audience in real time.
Webinar
Using the internet to conduct meetings and give presentations to an audience who has joined the meeting remotely.
Webconferencing
People who learn best by relying on their sense of sight.
Visual learners
Assessment tools that present prospective leaders with sample situations and problems they might encounter in a work environment.
Situation judgment tests (SJTs)
Written statements of the minimum qualifications for the job incumbent.
Job specifications
Process of systematically studying a job in order to identify the activities/tasks and responsibilities it includes, the personal qualifications necessary to perform it, and the conditions under which it is performed.
Job analysis
Learning/development programs offered initially in a controlled environment with a segment of the target audience.
Pilot programs
Acquisition and/or transfer of knowledge within an organization through activities or processes that may occur at several organizational levels; ability of an organization to learn from its mistakes and adjust its strategy accordingly.
Organizational learning
Training provided to employees at the work site utilizing demonstration and performance of job tasks.
On-the-job training (OJT)
System that holds course content information and has the capability of tracking and managing employee course registrations, career development, and other employee development activities.
Learning management system (LMS)
Organization characterized by a capability to adapt to changes in environment.
Learning organization
Relationship in which one person helps guide another’s development.
Mentoring
