People In The Business

Question 1

Organisation structure

1. .you can organise by function
2. ..you can organise by product
3. you can organise by region

Answer 1

*

Question 2

Organisational structure

Answer 2

*

Question 3

Organisational structure

Business are organised into Hierachies

Organisations can be centralised/Decentralised

The structure of a business can change over time

Answer 3

*

Question 4

Effects of expansion-communication

*as firms grow they tend to become more hierachical with many layers of managment

A long chain of communication is a problem

And so is a wide span of control

*Span control=number of workers who report to one manager in a hierarchy

Answer 4

*

Question 5

Staff training
Induction training is for New staff:
~induction training=introduces the new employee to their workplace

~includes introducing them to their fellow workers/telling them about company rules-includes health and safety rules

~should help to make new employee feel welcome/comfortable in their new place of work

On-the-Job Training is learning by Doing
~most common form of training
~also called internal training
~it is cost effective for the employer because person continues to work while learning
~problem~is that it is often taught by a colleagur -so bad working practices can be passed on

Off-the-Job training can be internal/external:
~happens when thd person learns away from their workplace
~external training=happens outside the business
~more expensive than on-the-job training /sometimes not as directly related to the actual job
~often hifger quality because its taught by people who are better qualified to train than others

Appraisal helps to identify training needs:
~appraisal process helps managers to keep tracl of employees progess and needs:
3 stages:
1.worker and their manager agree the workers peformance targets for the year

2. During the year training and other resources are provided to help the worker meet the targets
3. At the end of the year they meet again to discuss how well the targeya were met

Answer 5

*

Question 6

Staff motivation and Retention
~staff can be motivated with Remuneration

~Training can also boost motivation

 Motivation can be affected by styles of managent:
1.Authoritarian
2.Paternalistic
3 Democratic
4.Laissez-faire 

~staff Retention is about keeping hold of Good workers

Answer 6

*