Paxos Specific Flashcards
Share a time where you demonstrated success getting buy-in from leadership teams on your product vision in written and verbal communication forums.
Omni Channel feedback
S: Messy and unusable data
T: Have all feedback in a single place
A: Walk through process - Talkdesk, LivePerson, Salesforce, Sprinklr Into Qualtrics and out to Snowflake - Lookr dashboard
R: Decisions could be made, Pinpoint channel based painpoints, built a product roadmap based on those discoveries
Share a time when you demonstrated the ability to make effective product prioritization decisions with imperfect information.
First round CX
- ML Routing
- ML Escalation
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Share a time when you demonstrated successful partnership with internal and external teams to collect and synthesize product feedback at all phases of the product lifecycle.
User Voice
Share a time when you deeply partnered with engineering teams on a highly technical platform problem.
ML Models
Share a time when you engaged with an existing and/or prospective stakeholder to collect feedback through all phases of the product life cycle.
User Voice
Share a time when you had to lean on your leadership and communication skills to drive action across technical, commercial, and regulatory stakeholders.
OMNI Channel Feedback
Share a time when you built and scaled an internal product that enabled teams like Compliance, Operations, and Finance to monitor platform activity.
Tell me about a time when your intuition led you one way, but metrics led you another way. What did you do?
QA Program
- I wanted to use an mix of existing platforms and the team wanted to use new tooling
- We did a feature comparison and a buy vs. build to try to remove my bias
- Using an external tool won
- As we dug into the process, some of the unspoken things the business wanted to do with the tool were not possible with our current tooling
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What are the core values at Paxos?
Be an Owner
Shared Commitment to Excellence
Real-time Candor
Search for the Truth
What does ‘Be an Owner’ mean to you?
- Being enthusiastic; accountable and going above and beyond their job description
- Being able to count on them as they are accountable and, they act with integrity
- Putting firm and firm’s purpose ahead of their own agenda
- Building strong relationship across the organization and not just working in silos.
What does Excellence mean to you? How do you define excellence?
PM is the hub of a business and the glue that holds that business together. An excellent PM has the following traits:
Predictability
Outcomes
Communication
Accountability
Transparency
What does Real Time Candor mean to you?
Feedback that incorporates both praise and criticism.
It takes empathy on both ends
Example: Excellent Communicator, typically high outcomes but not always, but a lack of accountability and transparency.
What does ‘Search for Truth’ mean to you? Attributes of a person who searches for the truth.
Self Starter
Likes complicated challenges
Challenges ideas
Able to pull together stakeholders
Define where we are going and why
Work with En on the HOW
Tell me about a time that an executive was misaligned on a product or feature that you were building, how did you gain alignment and what were the tradeoffs and changes in order to satisfy the goal of the team?
Remember these points:
- Show clarity of communication
- How do you communicate to the executive team?
- Can you have a backbone?
- Show logical reasoning to help guide for what you are looking for
- Discsuss tradeoffs to roadmap and scope for alignment to happen
- Ability to communicate back to eng to keep them motivated and OK ith the change
How do you find product - market fit?
The WHAT and the WHY
