Patient Provider Relationships Flashcards
Factors that influence symptoms
Situational - medical students disease. Students learn about disease and then think they have it.
Personality- Hypochondriac
Stress
Mood
Factors that influence interpretation of symptoms
Prior Experience: this happened to me before, I know what to do
Prevalance- UTI, common for females
Socio-demographic factors: Lower SES, don’t have time or insurance to go to factor
Expectations:
Seriousness of symptoms
Illness representation/Schema * know this
Patients common sense belief about their illness 5 components: - identity (label) - consequences - causes - duration - cure Most GP know a little bit about a lot of things
Also:
Internet and Lay referral network: input from friends/family
Acute illness vs chronic illness vs cyclic illness * know this
Acute: Bacterial/Viral= short
Chronic: Long duration, multi factorial
Cyclic: Altering periods of activity. Ex. Migraines, Herpes
Predictors of Health Service Users
Age: Infants & elderly cost a lot
Gender: women tend to use the system more
SES: Higher up on scale.
Culture: visible minorities more commonly visit physican but fewer specialist visits
Misuse of Health Services
Physical symptoms trigged by psychological drivers
- Medical disorders perceived as more legitimate
Worried Well: constantly thinking they’re ill
Somaticiziers: complain about physical symptoms but know psychological is route of problem (treating physical isnt helping them)
Delay Behaviour * Important (4 types
Living with 1+ potential serious symptoms without proper care
Appraisal, Illness, behavioural and medical delay
Predictors of Delay Behaviour
- Elderly delay less than middle age
- frequency of occurrence(if you’ve had the symptom before)
- If Highly visible- more likely to seek help (hands and face)
- If its painful and impacting your life
Treatment Delay
Occurs after primary visit because:
- Dont want to acknowledge it
- Curiosity satisfied by first visit
- Fear of symptoms and diagnosis
HCP
Doctor, nurse, nurse practitioner, nutritionist
Anyone that is providing for your health
Today’s Patient
Your perception of care- fancy offices.ipads
Patient consumerism
37 seconds after you walk into the doctors office they have made a diagnosis
- Internet common resource
Structure of Health Care Delivery
1st: PHC provider
- they are gatekeepers- requires referral and not a lot of people even have a family doctor
2nd: Specialistics
CAM
chiropractic, acupuncture, massage
More: women, middle age
Holistic Approach * important
- Health is a positive state
- Not simply disease free
- Health education, self helping and self-healing
Barriers to Care
- Poor communication
- Jargon
- Baby talk/ Elderspeak
- Sterotypes of patients: culture, sexism