Participation Flashcards
What participation is NOT
Not just being present or showing up
What is participation then?
Joint decision making in which employees are invited to help solve organizational problems.
What are the four elements of participation?
Organizational structures (that support and reward participation like customer service, what are meeting like are people called out. what is the culture of collaboration like?)
Empowerment of employees (having a sense that what they say matters)
Identification with goals (sharing something in common, something to care about)
Some level of control (an ability to make a difference)
What are the two forms of participation in practice?
Job enrichment (people will work if they see a benefit to themselves like Dan painted a house)
Self-directed work teams (No superiors or supervisors, teams direct themselves, profit sharing plans, employee ownership)