Part 4

Question 1

Lean is based upon 2 key principles:

Answer 1

Removal of irregularity Removal of irrelevance

Question 2

Lean enterprise eliminates:

Answer 2

Waste Non value-added activities

Question 3

The success of Six Sigma and Lean is based on:

Answer 3

Building a culture of support

Question 4

The Seven Elements of Waste are:

Answer 4

Transport, Inventory, Motion, Waiting, Over Producing, Over Processing, Defects

Question 5

Formal document used to summarize key deliverables and information for a Six Sigma project.

Answer 5

Project charter

Question 6

The center point of a range of values. For a data set, it may be thought of as the “middle” value.

Answer 6

Median Average

Question 7

What is this an Example of?

Answer 7

Normal distribution graph, where 0 is the mean average point

Question 8

Used to determine the strength of a relationship between data output and input.

Answer 8

Regression analysis

Question 9

Designed to improve the process when the apparent variation is caused by variations in the measuring system.

Answer 9

Measurement Systems Analysis (MSA)

Question 10

This bias occurs when some members of the population are inadequately represented in a sample.

Answer 10

Under-coverage bias

Question 11

___________ is a sampling from a population in which the selection of a sample unit is based on chance. Every element of the population has a known, non-zero probability of being selected.

Answer 11

Random Sampling

Question 12

Bias that results from problems in the measurement process. Bias due to measurement error can occur with a poor measurement process.

Answer 12

Response bias

Question 13

Used to determine whether a process is capable of consistently achieving the required specifications.

Answer 13

Process Capability Study

Question 14

Allows you to evaluate if a project or proposed process improvement calculation is statistically significant, or if the same thing could have occurred by random chance.

Answer 14

Hypothesis testing

Question 15

Systematic series of tests used to determine relationships of x and y variables that affect a process and response.

Answer 15

Design of Experiments

Question 16

Used to monitor processes and may be applied to production or business processes. Uses statistical methods to ensure that the process is stable and monitor the processes for timely identification of special causes.

Answer 16

Statistical Process Control

Question 17

Could possibly be the most important part of the entire DMAIC methodology. Helps verify that the Voice of the Customer is being met by verifying improvement processes, documenting procedures, and updating standard operating procedures and policies.

Answer 17

The control plan

Question 18

One of the key requirements for introducing any Six Sigma change is gaining:

Answer 18

Buy-in of the business and the people impacted

Question 19

Introducing a Six Sigma process change overlaps with a considerable amount of

Answer 19

Change Management

Question 20

LEAN always asks?

Answer 20

“How can we get Better?”

Question 21

The Main idea behind the Lean Process is:

Answer 21

To get the most streamlined process within a produciton environment. It eliminates waste and non-value added activities.