Part 3 Flashcards
This is the single individual or group with responsibility for the end-to-end process.
Process Owner
The _______ helps team members determine process activities, stakeholders, and boundaries. It shows the Suppliers, Inputs, Process, Outputs, and Customers of a process.
SIPOC
The ___________ is the sum of internal and external failures.
Cost of Poor Quality (COPQ)
______ is the probability that a product will pass through the entire production or service process without rework and defects.
Rolled Throughput Yield (RTY)
The purpose of the _______ Stage of DMAIC is to define the problem, agree on the goals, and listen to the voice of the customer.
Define
The key project information is defined in the:
Project Charter
A ________ is a series of tasks that is repeated time and again. It has a set order to it, and the people who do it on a daily basis are best placed to tell you about it.
Process
Name this Diagram:
Cause and Effect Diagram (Fishbone)
Name This Diagram:
Spaghetti Diagram
A systematized technique which identifies and ranks the potential failure modes of a design or manufacturing process in order to prioritize improvement actions.
Failure Mode and Effects Analysis (FMEA)
A Lean tool that allows examination of a process to identify non value-added elements.
5S Tool
The term _________ is used in Six Sigma as a descriptor of the necessary factors that contribute to the value of a product or service from the viewpoint of the customer.
Value Stream
Describes the products or services to be delivered by the project and how they are decomposed and related.
WBS or Work Breakdown Structure
Meeting between each stage of the project to ensure the project is staying on-track and following the original scope and intent of the projects Champion?
Tollgates
What does 5S stand for?
