Part 1: Various Strategies to Avoid Communication Breakdown

Question 1

Purpose of the communication

Answer 1

Keep focused

Question 2

Appropriate speaking volume, pitch rate, proper enunciation, stress, and acceptable pronunciation

Answer 2

Speak Intelligibly

Question 3

What and How they say it

Answer 3

Listen with your ears and eyes

Question 4

Minimize noise like closed area, empty room, or quiet places

Answer 4

Minimize Distractions

Question 5

Simple and concise words

Answer 5

Be specific

Question 6

Conclusions should be drawn after a thorough analysis of point given

Answer 6

Do not jump into conclusions

Question 7

What are the 7 c’s of effective communication

Answer 7

Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, Correctness

Question 8

Speaker includes everything the receiver needs to hear, respond, react, or evaluate properly

Answer 8

Completeness

Question 9

The message is direct or straight to the point and should be expressed in the least possible number of words

Answer 9

Conciseness

Question 10

High regard and courtesy to the audience’s background information

Answer 10

Consideration

Question 11

Backed up with facts, figures, and real life examples

Answer 11

Concreteness

Question 12

Implies good choice of words and language, and a consideration of the audience’s perspective and feelings on the part of the sender.

Answer 12

Courtesy

Question 13

Simple and specific words to express ideas

Answer 13

Clearness

Question 14

Avoiding mistakes in grammar helps to boost the credibility

Answer 14

Ask for repetition