Verbal & Nonverbal Communication Flashcards

1
Q

refers to the use of words to convey a message

A

verbal communication

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2
Q

Aspects of verbal communication

A

Appropriateness, Brevity, Clarity, Ethics, Vividness

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3
Q

Exchange of information is controlled, well thought out, and prepared. It also conforms to certain rules and conventions as defined by the goals and values of particular groups or organization

A

Formal Communication

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4
Q

Free, casual, and spontaneous exchange between 2 or more persons. It is unrestrained by rules and conventions

A

Informal Communication

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5
Q

Use of simple and precise words in delivering the message

A

Brevity

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6
Q

Use of simple yet exact words that directly express your thoughts and emotion

A

Clarity

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7
Q

Moral standards that need to be considered when delivering a message

A

Ethics

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8
Q

refers to words that make the conversation or exchange of information lively and vibrant

A

Vividness

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9
Q

refers to a collaboration of movements that does not require any spoken words in order to convey a message

A

Nonverbal communication

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