Verbal & Nonverbal Communication Flashcards
refers to the use of words to convey a message
verbal communication
Aspects of verbal communication
Appropriateness, Brevity, Clarity, Ethics, Vividness
Exchange of information is controlled, well thought out, and prepared. It also conforms to certain rules and conventions as defined by the goals and values of particular groups or organization
Formal Communication
Free, casual, and spontaneous exchange between 2 or more persons. It is unrestrained by rules and conventions
Informal Communication
Use of simple and precise words in delivering the message
Brevity
Use of simple yet exact words that directly express your thoughts and emotion
Clarity
Moral standards that need to be considered when delivering a message
Ethics
refers to words that make the conversation or exchange of information lively and vibrant
Vividness
refers to a collaboration of movements that does not require any spoken words in order to convey a message
Nonverbal communication