Part 1 (Decision Making and Situational Awareness) Chapter 2: Traditional Decision Making Process

Question 1

In the early days of decision making research, most studies were conducted in _____ and ______ that provided convenient venues and ready access to participants

Answer 1

college classrooms and labs

Question 2

Most early decision making research involved _____ who lacked expertise about the subject matter they were being asked to make decisions about

Answer 2

college students

Question 3

The _____ _______ making process is sometimes referred to as the rational decision making process - because it follows regimented series of steps. The same process is also sometimes referred to as the analytical decision making process because of its heavy reliance on the use of metrics to weigh and evaluate options.

Answer 3

Traditional Decision

Question 4

There are 7 steps in the traditional decision making process which include

Answer 4

1) Define the problem
2) Identify the decision making criteria
3) Allocate weights to each criteria based on importance
4) Develop alternatives for solving the problem
5) Evaluate each alternative based on weighted criteria
6) Select the best alternative that maximizes the desired outcome
7) Evaluate the effectiveness of the action that was taken

Question 5

Step 1) Define the problem. Its the first step in the traditional decision making process. This is a step you want to think about because you can easily get lulled into focusing on the ______ instead of the ____ problem. If you identify the problem incorrectly, you then increase you chances of making a poor decision

Answer 5

symptoms, root

Question 6

The second step in traditional decision making is to “identify decision criteria”. In this step, you set up all the _______. Further investigation can help analyze the root problem.

Answer 6

criteria you need to make a decision

Question 7

The 3rd step in traditional decision making is, Weigh the Criteria: assign weights to various criteria. In other words, how important is each of the decision criteria you set up in the ______ step

Answer 7

previous

Question 8

The 4th step in traditional decision making is: Develop alternatives (choices). Apply additional filters to get you choices down to a ______ number

Answer 8

manageable

Question 9

The 5th step in traditional decision making is: Evaluate each alternatives. After you have all the alternatives you want to consider, apply the weights for the decision criteria you set up in steps 2&3. This results in a numerical score for each alternative. The choices are then ranked from highest scoring (______) to lowest scoring ( _________).

Answer 9

best choice, worst choice

Question 10

The 6th step in the traditional decision making is to: Make the Decision - to pick the highest ranking alternative. Of all the steps, this one should be the

Answer 10

easiest

Question 11

The traditional decision making process is solid unitl

Answer 11

your emotions start to get involved with the process

Question 12

The 7th step in the traditional decision making is: Reflection. This is the ______ step. In this step, you evaluate your effectiveness.

Answer 12

final

Question 13

A critical consideration in the public safety area is how long you should wait before you

Answer 13

evaluate the effectiveness of your decision

Question 14

” I have learned more from the ____ I have made vs the things that I have done ____”

Answer 14

mistakes, right

Question 15

The collective outcomes of your decisions and the lessons you’ve learned from them are what help you make better ____

Answer 15

decisions

Question 16

______ is a collection of experiences, success, failures, and the evolution of the lessons learned along the way

Answer 16

wisdom

Question 17

An IC operating in a dynamically changing environment will struggle to make effective decisions if relying entirely on _____ decision making process

Answer 17

analytical