PAPER 3- Bullet Point 4 Flashcards

1
Q

describe seeing staff as an asset

A
  • seen as most important resource, and valuable
    • Maslow said
    • Mayo said that social interactions and relationship motivate staff
    • paternalistic and democratic leadership
    • stakeholder approach
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2
Q

describe seeing staff as a cost

A
  • staff seen as purely a cost to be minimised
    • low rates of pay - no incentives, piece rate
    •Taylor says staff should be payed by piece rate, and should earn their wages
    • shareholder approach
    • short termist
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3
Q

benefits of seeing staff ass asset

A
  • greater staff retention

- morale and culture improves, increase productivity

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4
Q

drawbacks of seeing staff as an asset

A
  • expensive - training, higher rates of pay,

* in short term, may not see benefits

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5
Q

benefits of seeing staff as cost

A
  • satisfy shareholders

* cost minimisation- high profit margins

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6
Q

drawbacks of seeing staff as a cost

A

•high staff turnover - training waste of £, worse customer service

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7
Q

different types of flexible working

A
  • part time/ zero hour contract -
  • home-working -
  • outsourcing -
  • flexible hours -
  • multi skilling - staff are allowed to carry out a variety of tasks rather than specialise
  • job sharing -
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