PANELO SMS Flashcards
A systemic approach to
managing safety,
including the necessary
organizational structures,
accountabilities, policies
and procedures.
Safety Management Systems
SMS Purpose
SMS provide a systematic
way to control risk and to
provide assurance that
those risk controls are
effective
-Compilation of common existing safety management
provisions from existing annexes into one single new annex
-Contains Five chapters, 2 appendices and 2 attachments
-Benefits include: having a “legal” basis in one unique
document; developing harmonized standards that are
applicable to several domains; better identifying and
developing the future needs; having a dedicated ICAO
panel, working on the next iterations; having a global vision
through implementation.
ICAO Annex 19
Organizational Accidents (5)
organizational process
workplace conditions
active failures
latent conditions
defenses
what are the Evolution of Safety Thinking
Technological factors
human factors
organizational factors
What is the meaning of shell model?
Software
Hardware
Environment
Live-ware (self)
Live-ware (others)
what are the models of safety?
Swiss Cheese Model
SHELL Model
what are the pillars of SMS/components of SMS
I. Safety Policy (structure)
II. Safety Risk Management
III. Safety Assurance
IV. Safety Promotion (culture)
-All management systems must
define policies, procedures, and organizational structures to accomplish their goals
-____ establishes the structure
of the SMS
Safety Policy
A formal system of hazard
identification, analysis and risk
management is essential in
controlling risk to acceptable
levels
Safety Risk Management
Once controls are
identified, the SMS must
assure they are
continuously practiced
and continue to be
effective in a changing
environment
Safety Assurance
The organization must
promote safety as a core
value with practices that
support a positive safety
culture
Safety Promotion
SMS Documentation is a ____
Continuous Improvement
process and
methods to be
followed
Document
what are the things done when conducting SMS documentation?
Document
Record
Report
THREE
STRATEGIES FOR
THE CONTROL OF
HUMAN ERROR
Error Reduction
Error Capturing
Error Tolerance
historical proof of
what happened
and what you did
Record
Intervene once error has
already been made, capturing the error before it generates adverse consequences
ERROR CAPTURING
summary of records, what
you would do
Report
intervene at the source of the
error by reducing or eliminating
contributing factors
ERROR REDUCTION
Intervene to increase the
ability of a system to accept
errors without serious
consequences
ERROR TOLERANCE
COMPETENT/QUALIFIED PERSON- WHAT IS SKATE?
Skills
Knowledge
Attitude
Training
Experience
THREE CULTURES
National Culture
Organizational Culture
Professional Culture
-Binds people together as
members of groups and
provides clues as to how to
behave in both normal and
unusual situations
-Influences the values, beliefs,
and behaviors that people
share with other members of
various social groups
CULTURE
