Packet- The Traditional Selection Room

Question 1

1. Main level
2. Upper level- elevator
3. Lower level- elevator
4. Separate building
5. Away from the preparation room

Answer 1

Location

Question 2

One large room is perferable to a number of smaller rooms

Answer 2

Type of Room

Question 3

Same as the rest of the funeral home.

• Not too ornate to take away from caskets
• Pastels, neutral colors are best
• Wide doors- no steps
• Light or white ceiling
• Carpet multi-color to hide dirt and wear
• Restrooms
• Focal points, such as small statues, flower arrangements, furniture groupings in various locations soften and break up the room.

Answer 3

Decor

Question 4

Gives the consumer something familiar and comforting to look at and in the case of furniture, provides a place to rest and think.

Answer 4

Focal Points

Question 5

• Best is indirect, recessed, incandescent lighting (or LED or compact fluorescent).
• 90-100 foot candles is optimal
• Avoid fluorescent lighting
• High intensity halogen lighting- clean, bright, good color rendering ability.
  
  • High initial cost, but operating costs slightly less for halogens.

Answer 5

Lighting

Question 6

Amount of illumination produced by a source of one candle at a distance of one foot.

• 90-100 is optimal for traditional display room.

Answer 6

Foot Candle

Question 7

• Single casket standard
• Casket rack
• Church truck

Answer 7

Equipment

Question 8

Something that Holds one Casket

• Ornate blocks
• Cross Plexiglas X
• Wrought iron 4 legged stands
• Individual wood or metal biers- very costly
• Home made wooden catafalque with velvet

Answer 8

Single Casket Standard

Question 9

A device upon which two or three caskets are placed, one on top of another for display.

• Be sure the rack is sturdy

Answer 9

Casket Rack

Question 10

A whelled collapsible support for the casket, used in the funeral home, church or other location when moving a casket.

Answer 10

Church Truck (Casket Carriage)

Question 11

• Sturdy- able to support the weight and movement of the casket.
• Attractive- Clean, dust free, no scratches, dents, broken parts

Answer 11

Equipment Should be:

Question 12

• 12-30 caskets displayed
• 40-60 square feet per casket
• Consecutive method
• Materials
• Good-better-best
• Fractional display

Answer 12

Arrangement of Caskets

Question 13

The amount range of caskets that should be displayed.

Answer 13

12-30

Question 14

The amount in square feet that should be used for each casket.

Answer 14

40-60

Question 15

Placing caskets for selection in their order of increasing or decreasing value.

Answer 15

Consecutive Method

Question 16

All coppers, all woods, etc.. are grouped together.

Answer 16

Materials

Question 17

Caskets in groups according to their relative positions within the value/price progression.

Answer 17

Good-Better-Best

Question 18

The use of portions of caskets vs. full sized caskets. Fraction of the shell.

Answer 18

Fractional Display

Question 19

• Personalized themes can be created in the selection room.
• Consumers feel more comfortable and less threatened.
• Funeral directors- when used with good better best may subtly encourage consumers to purchase higher quality caskets.

Answer 19

Display Room- Arrangement of Caskets Additional Notes

Question 20

Ideally a vault room showing actual vaults- not practiced in today’s market.

• Use manufacturer’s display and literature.

Answer 20

Display of Vaults

Question 21

• Never show in boxes
  
  • Number to have varies according to community. Usually today, families bring in clothes of the deceased.
• Stock underclothes for men and women

Answer 21

Display of Burial Garments

Question 22

Should be displayed elsewhere, or printed materials to complement certain “themes” in the selection room.

• Footwear
• Printed materials- register books, memorial folders/prayer cards, acknowledgement cards
• Name plates
• Religious, service emblems
• Personalization items
• Any other material related to the funeral

Answer 22

Display of Sundry Items