Inter Professional Relationships Flashcards

1
Q

Common interest areas between funeral directors and others indirectly involved with the funeral service professional.

  • Florists
  • Cemeterians
  • Monument dealers
  • News media
  • Legal profession
  • Hospital administrators
  • Government agencies
  • Physician
  • Pathologist
  • Clergy
A

Inter Professional Relationships

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2
Q
  • Arrival time prior to the funeral
  • Proper place where funeral is to be held and where flowers are to be delivered
  • Appropriate name on floral pieces left at correct destination
  • Funeral home staff will transport flowers to place of service or interment
  • Use of fresh flowers in proper containers and stands by florists
  • If cash advanced, method of reimbursement to funeral director by family.
A

Florists

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3
Q

Keep files current.

  • Requirements for interment
  • Hours for normal charge
  • Hours for overtime charge
  • Days interment may or may not be made
  • Method of payment and rates
  • Restriction code on cemetery deed
A

Cemeterians

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4
Q
  • Authority to order- deed owner
  • Method of payment and reimbursement to funeral director if cash advanced.
  • Notification to family upon completion
A

Monument Dealers

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5
Q
  • Obituary and death notice deadlines
  • Procedure and structure for obituary/deat notice
  • Procedure for use of pictures
  • Costs
A

News Media

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6
Q
  • Primary right of disposition
  • Liability of payment of funeral expenses- filing claims against estate
  • Right of disinterment- lot owner- not PRD
  • Reference of families if legal problems exist.
A

Legal Profession

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7
Q
  • Release of remains
  • Authorization for autopsy, and harvseting eyes, tissue, bone etc.
  • Proper autopsy procedure without careless mutilation
  • Check toe tag
    • Proper ID
    • Communicable disease
    • Radiation
A

Hospital Administrators

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8
Q
  • Social security
  • Veterans administration
  • Military personnel on active duty
  • Burial allowances for civilian employees of armed forces
  • Dead of military in the United States
  • Local authorities- medical examiner
A

Government Agencies

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9
Q

Lump sum death benefit of $255

  • Surviving spouse
  • Dependent children (SSA 2872 and SSA 8)
A

Social Security

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10
Q

Death benefit of $300 toward funeral expenses will be paid only to those having a claim number or to veterans who may have been entitled to a claim number.

  • Application for burial flag
  • Application for grave marker
  • Information on veteran
  • Guidlines for burial in National Cemetery
  • Transportation allowance
  • Plot or interment allowance
A

Veterans Administration

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11
Q

Contract funeral directors will handle all initial preparation and casketing of remains, also shipping to receiving funeral home.

  • Preparation and casketing
  • Clothing
  • Escort
  • Flag
  • Transportation
  • Interment expenses and allowances
  • Military marker
A

Military Personnel on Active Duty

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12
Q

Expenses for preparation and casketing are limited to $250. In addition, the following expenses are authorized:

  • Removal from place of death to funeral home
  • Procurement of burial and shipping permits
  • Outside case for shipment
  • Removal from funeral home to common carrier
  • Cost of transportation to place of disposition
A

Burial Allowances for Civilian Employees of Armed Forces

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13
Q

Allowance expenses and procurement or burial transit permits plus the following:

  • Removed from place of death to funeral home
  • Preparation and casketing of remains
  • Removal from funeral home to common carrier
  • Outside shipping case
  • Transportation of remains to home of official station of deceased
  • One removal from common carrier at destination.
A

Death of Military in the United States

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14
Q
  • Authority to remove from place of death to OCME
  • Forensic investigators contract with funeral homes to transport remains to OCME (Maryland)
  • Death certificate issue
A

Local Authorities- Medical Examiner

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15
Q
  • Welfare of immediate family is of primary importance
  • Proper and prompt autopsy policy
  • Prompt and proper execution of death certificates
  • Prompt and proper harvesting of tissue etc.
  • Both physician and funeral director should never cause each other public embarrassment in executing their responsibilities to the public.
A

Funeral Director- Physician Relationship- Some Common Concerns

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16
Q
  • Assist funeral director to receive remains promptly
  • inform pathologists of embalming complications involving autopsy
  • Assist pathologist in obtaining permission from family for autopsy
  • Inform the public of the value of autopsy.
A

Aims and Purposes of a Funeral Director- Pathologist Committee

17
Q
  • Vast majority of funeral/memorial services are religious in nature
  • Funeral director must cultivate a good working relationship with clergy, willing to make necessary accommodations
  • Clergy- little theological training with funerals
  • Most unaware of what funeral home staff must do for a service
  • Potential hot button issues
A

Clergy- Funeral Director Relations

18
Q
  • Notification of clergy- ASAP
  • Place of the service
  • Viewing of the body (open or closed casket)
  • Honoraria- discreet
  • Funeral Costs
A

Potential Hot Button Issues With Clergy

19
Q
  • Inform the clergy of the importance of a funeral
  • Coordinate the clergy and funeral director roles as they deal with the bereaved.
  • Foster better relationship through meetings and seminars
  • Acquaint funeral director with various religious requirements and philosophies
  • Acquaint one another with the problems they face.
A

Aims and Purposes of Funeral Director Clergy Committee

20
Q
  1. Effective communication is essential
  2. The relationship should facilitate an understanding of funeral service and promote its growth as a profession, serving the consumer.
  3. Interaction should reflect social responsibility and improvement of service to clents and the community public.
A

The Three Rules of Cooperation that Should be Followed Among Allied Professions