Overview of IPC Flashcards
Competence
Communicating in ways that are appropriate, effective, and ethical.
Appropriatness
The degree to which your communication matches the situational, regional, and cultural expectations.
Self-Monitoring
The way we judge how appropriate our communication is.
Follows expectations
High Self-Monitoring
Acts like themselves
Low Self-Monitoring
Effectivness
Ability to use communication to accomplish goals.
Ethics
Set of moral principles that guide our behavior.
3 Models of Communication Process
- Action/Linear
- Interactive
- Transactional
Action/Linear Model
Sender, noise, reciever.
Interactive Model
Adds feedback, Fields of experience
Transactional Model
Senders & recievers, channels, message, encoding/decoding, noise.
Is everywhere & is everything
Noise
Physical Noise
Where
Physiological Noise
Body response
Hunger, Exhaustion
Internal Noise
Bright Color, Temperature
External Noise
Psychological Noise
Emotions, perceptions, mindfulness.
Semantic Noise
Meaning of Words, language differences, grammar
Maslow’s Hierarchy of Needs
- Physical
- Safety
- Social
- Self-Esteem
- Self-Actualization
Physical Needs
Breathing, Food, water, sex, sleep, exercise, rest.
Safety Needs
Security, Morality, Employment,
Social Needs
Friends, Family, Intimacy
Self-Esteem Needs
Esteem, respect from others
Self-Actualization Needs
Morality, Creativity, Spontantiety, Lack of prejudice, Acceptance of Facts.
Self-Concept
Perceptions that you view about yourself.
Views self & others negatively and is focused on failure
Low esteem
Views self & others positively and is focused on success
High esteem
Attending, Organizing, Interpreting
Perception Process
Attending
Selecting what you focus on, focusing on just one thing, selective perception.
Organizing
Making sense of stimuli, we organize by constructs: Physical, role, social behaviors.
Interpreting
Attaching meaning: Was that friendly? Are they angry?
Uncertainty Reduction Theory
How we initiate relationships
When we meet new people
We are motivated to reduce uncertainty.
Passive, Active, Interactive
3 Stages of Uncertainty Reduction Theory
Passive
Observing
Active
Asking others, observing social media
Interactive
Direct Contact
Self-Disclosure
What we use to reduce Uncertainty