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Interpersonal Communication > Exam 2 Review > Flashcards

Exam 2 Review Flashcards

1
Q

Culture

A

A group of people who, through a process of learning are able to share perspectives of the world that influence their beliefs, values, norms, and rules, which eventually. affects their behavior.

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2
Q

When we talk about culture…

A

we are talking about a group of people.

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3
Q

We learn…

A

about our culture.

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4
Q

What we learn about our culture…

A

ultimately leads to a shared perception of the world.

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5
Q

Beleifs

A

Assumptions and convictions held by an individual group or culture about the truth or existence of something.

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6
Q

The culture we are raised in will teach us…

A

our beliefs, values, norms, and rules.

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7
Q

Values

A

Important and lasting principles strongly held by a culture about desirable courses of action or outcomes.

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8
Q

Norms

A

Informal guidelines about what is acceptable or proper social behavior within a specific culture

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9
Q

Rules

A

Explicit guidelines that govern proper social behavior within a specific culture.

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10
Q

Co-Cultures

A

Regional, economic, social, religious, ethnic, and other groups that exert influence in a society.

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11
Q

The larger culture often…

A

coopts parts of a co-culture and tries to adapt it into the main stream.

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12
Q

World mindedness

A

Ability to accept and respect others’ cultures, beliefs, values, and customs.

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13
Q

Ethnocentrisim

A

The belief that your culture, beliefs, values, and customs are superior to others.

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14
Q

Intercultural Competence

A

The ability to communicate appropriately, effectively, and ethically with a person of a different culture.

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15
Q

Prejudice

A

Opinion of a group of people that is often untrue and unjust.

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16
Q

Face

A

The respectability and/or deference of a person in relation to their social network, functionality in society, general conduct, their actions, and social expectations placed upon them.

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17
Q

Cultural Intelligence

A

An individual’s ability to function effectively in situations characterized by cultural diversity.

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18
Q

Low vs. High Power Disance

A

The degree to which people and organizations with less power within a culture accept and expect that power is unequally distributed within their culture.

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19
Q

Individualism

A

Individualist culture believes that you should focus on yourself and what you want to do.

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20
Q

Collectivisim

A

Collectivist culture believes that you should focus on what is best for the collective and what the collective wants.

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21
Q

Masculine Culture

A

Men are tough and strong. Women are modest and tender.

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22
Q

Low vs. High Uncertainty Avoidance

A

The degree to which a group of people will tolerate ambiguity or a lack of knowledge.

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23
Q

Feminine Culture

A

Men and women are tender and modest.

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24
Q

Long-term orientated culture

A

Focused on the future.

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25
Q

Short-term orientated culutre

A

Focused on the past and present.

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26
Q

Indulgent Culutre

A

Generally allows free gratification of a person’s wants and natural human desires.

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27
Q

Restraint Culture

A

Believes that a person’s wants and natural human desires should be curbed and regulated

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28
Q

How many types of conversation?

A

four

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29
Q

Discourse

A

One-way cooperative: The purpose is for the sender to transmit information to the receiver.

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30
Q

Dialouge

A

Two-way cooperative: The goal is for participants to exchange information and build relationships with each other.

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31
Q

Debate

A

Two-way competitive : The goal is to win an argument or to persuade somone.

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32
Q

Diatribe

A

One-way competitive: The goal is to express emotions, verbally beatdown those who disagree with you, and/or inspire those who agree with you.

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33
Q

Communication needs

A

Physical, Identity, Social

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34
Q

Physical Communication Needs

A

Communicating openly about our needs, wants, thoughts, and problems helps improve physical health.

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35
Q

Identity Communication Needs

A

Communication we receive about ourselves from others influences the way we perceive ourselves.

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36
Q

Social Communication Needs

A

We communicate with others to initiate, maintain, and terminate relationships.

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37
Q

Social Penetration Theory

A

Relationships begin when individuals share non-intimate layers and move into more intimate layers of personal information.

38
Q

Open Self

A

Information about ourselves known to us and to others.

39
Q

Hidden Self

A

Information about ourselves known to us but not to others.

40
Q

Blind Self

A

What others know about us that we don’t know.

41
Q

Unknown Self

A

Information about ourselves not known to us and not known to others.

42
Q

Hearing

A

A passive activity where an individual perceives sound by detecting vibrations through an ear.

43
Q

Listening

A

Focused, concentrated attention for the purpose of understanding the meaning expressed by the source.

44
Q

Step 1 of Listening

A

Hearing: Receiving some kind of communicated message.

45
Q

Step 2 of Listening

A

Understanding: Comprehending and decoding the received message.

46
Q

Step 3 of Listening

A

Remembering: Actually remembering the message that was sent.

47
Q

Step 4 of Listening

A

Interpreting: Being sensitive to nonverbal cues as they relate to the message sent.

48
Q

Step 5 of Listening

A

Evaluating: Judging the message itself whilst trying to avoid the influences of our biases, values, and beliefs.

49
Q

Step 6 of Listening

A

Responding: How we respond to the message itself.

50
Q

Gender Differences in Listening & Responding

A

Men are clear and direct, often missing nonverbal cues. Women are less clear and less direct, more concerned with the underlying message.

51
Q

People Listener

A

More focused on the person sending the message rather than the content of the message.

52
Q

Action Listener

A

Focused on what the source wants and problem-solving.

53
Q

Content Listener

A

Focus on the content of the message and process the message in a systematic way.

54
Q

Time Listener

A

Only able to listen for a specific amount of time, often struggles to pay attention because of multitasking.

55
Q

Work Relationship

A

Relationships that help us advance professional careers, support financial gain, and provide better work opportunities.

56
Q

Task Relationships

A

We need to accomplish something with this person, relationship often ends after task is completed.

57
Q

Social Relationship

A

We are seeking pleasure, inclusion, control, affection, looking for friends or love

58
Q

Reasons for Attraction: Physical Proximity

A

We are in the same space with this person regularly or often, leading to attraction.

59
Q

Reasons for Attraction: Physical Attractiveness

A

We are drawn to people who are physically attractive or who have aesthetically pleasing features.

60
Q

Reasons for Attraction: Perceived Gain

A

Looking for a relationship that will reward us, the reward can be monetary, social, or even just companionship.

61
Q

Reasons for Attraction: Similarities and Differences

A

Some people look for those who are similar to them. Some people look for those who are different form them.

62
Q

Reasons for Attraction: Disclosure

A

Sharing important and deep information about ourselves to build support and trust.

63
Q

Coming Together: Initiating

A

Beginning of Relationship: Determining interest and making direct contact with someone.

64
Q

Coming Together: Experimenting

A

Deciding to continue the relationship, learning more about each other, looking for common ground and similarities.

65
Q

Coming Together: Intensifying

A

After deciding to continue the relationship: Conversations become more serious and interactions more meaningful.

66
Q

Coming Together: Integrating

A

Exclusivity: Higher Expectations of each other than before, know more about each other and spend more time together.

67
Q

Coming Together: Bonding

A

Wanting others to know about the relationship.

68
Q

Coming Apart: Differentiating

A

Both partners are figuring out their own identities: Differences are emphasized and similarities overlooked, failure to balance Independence.

69
Q

Coming Apart: Circumscribing

A

Limit Interactions with each other, less affection, and less intimacy.

70
Q

Coming Apart: Stagnating

A

No growth or improvement in relationship, less communication, and relationship feels like a chore.

71
Q

Coming Apart: Avoiding

A

Avoiding each other completely: No communication, don’t want to see or speak to each other.

72
Q

Coming Apart: Terminating

A

End of Relationship.

73
Q

Relationship Maintenance: Positivity

A

Communicating with partners in a happy and supportive way.

74
Q

Relationship Maintenance: Openness

A

Focus communication on the relationship.

75
Q

Relationship Maintenance: Assurances

A

Using words that emphasize commitment to the relationship.

76
Q

Relationship Maintenance: Networking

A

Communicating with family and friends.

77
Q

Relationship Maintenance: Sharing Tasks

A

Sharing work or household chores.

78
Q

Relationship Maintenance: Conflict Managment

A

Dealing with conflict in a patient and respectful way.

79
Q

Relationship Maintenance: Advice

A

Frequent communication about the relationship.

80
Q

Relationship Dialectics: Separation-Integration

A

Partners seek intimacy but are not willing to sacrifice their identity.

81
Q

How to cope with Separation-Integration?

A

Cope through Balance: Compromise.

82
Q

Relationship Dialectics: Predictability-Novelty

A

Rituals or routines that, overtime, interfere with our ability to grow or recognize growth.

83
Q

How to cope with Predictability-Novelty?

A

Cope through Recalibration: Re-examine the relationship you have with this person and redefine it.

84
Q

Relationship Dialectics: Openness-Closedeness

A

Disclosure vs. Privacy

85
Q

How to cope with Openness-Closedeness?

A

Cope through Reaffirmation: Accept that you don’t need to know everything about your partner and they don’t need to know everything about you.

86
Q

Relationship Dialectics: Similarity-Differences

A

If a couple is too similar, they can’t grow. If a couple is too different, they aren’t compatible.

87
Q

How to cope with Similarity-Differences?

A

Cope through Integration: Blend perspectives and learn to see things from each other’s points of view.

88
Q

Relationship Dialectics: Ideal-Real

A

Perceptions of god or bad things may inhibit our perception of what is real.

89
Q

How to Cope with Ideal-Real?

A

Cope through Segmentation: Break down the Ideal and compare it to the Real.

90
Q

Conflict

A

An interactive process occurs when conscious beings have opposing or incompatible actions, beliefs, goals, ideas, motives, needs, objectives, or values.

91
Q

Emotions

A

Reactions to stimuli in the outside world.

92
Q

Feelings

A

Response to thoughts and interpretations given to emotions based on experience, memory, expectations, and personality.

Interpersonal Communication (6 decks)

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