Overview of Healthcare Quality Flashcards
IOM’s STEEEP Framework: Patient-centered
Care should revolve around the patient and their preferences
IOM’s STEEEP Framework: Safe
Pt care should be as safe in HC facilities as in their homes
Who provides the pt safety top 10 concerns?
Emergency Care Research Institute (ECRI)
What is performance improvement?
processes and steps involved in taking identified areas needing improvement
THINK: Process 4 Improving Areas
IOM’s STEEEP Framework (6)
- Safe
- Timely
- Effective
- Efficient
- Equitable
- Patient-centered
What is quality improvement?
Based on idea that problems in quality arise from the system In which these indv operate
IOM’s STEEEP Framework: Efficient
Should be cost-effective and waste should be removed from system
What is quality assurance?
Find and repair faculty processes causing defective outputs
What is quality management?
Process utilized within HC orgs to assess, measure, and evaluate the quality of care provided to pt
Process to assess/measure/evaluate quality of care to pt
What is performance?
Process of carrying out to accomplish an action/task
IOM’s STEEEP Framework: Timely
Pt should experience no delays or waits
What is healthcare quality?
Degree HC services INCREASE desired health outcomes
IOM’s STEEEP Framework: Equitable
Unequal treatment
IOM’s STEEEP Framework: Effective
science-based HC standards in delivery care
What is performance measurement?
Comparing outcomes to pre-established standards/ goals
