Ch. 4 Using Teamwork in PI Flashcards

1
Q

Vision Statement characteristics: Sense of history

A

should tap deep historical roots of what people have found important and valuable

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2
Q

What does the team charter do?

A

document that outlines a team’s purpose, goals, and how they work together

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3
Q

_____ can influence communication in team
settings and affect the quality of clinical outcomes

A

Authority

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4
Q

What are core values?

A

Captured in statements that clarify how the org will seek to achieve the mission (org’s core philosophy)

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5
Q

Purpose of management teams?

A

Oversight responsibilities

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6
Q

Purpose of parallel teams?

A

Formed to address specific challenges

Ex: rapid response team, incident management

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7
Q

Questions to ask when considering team approach (4)

A
  1. Purpose?
  2. Ideal, step-by-step process/approach?
  3. Most appropriate structure to support?
  4. Team definition and measure success?

purpose, approach, structure, sucess def?

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8
Q

Vision Statement characteristics: Scale and scope

A

It should stretch the organization and feel
significant

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9
Q

Vision Statement characteristics (4)

A
  1. scale and scope
  2. inspirational
  3. sense of history
  4. sense of context
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10
Q

Three things that contribute to a shared goal?

A

Mission, vision, values

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11
Q

Ideal team size

A

8-10

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12
Q

Purpose of project teams?

A

Responsible for time-limited deliverables

Ex: EHR implementation, process improvement

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13
Q

Vision Statement characteristics: inspirational

A

Should excite people and give meaning

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14
Q

What is the vision statement?

A

description of possible and desired ideal future state company-wide.

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15
Q

Team composition must be…

A

clearly defined by org

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16
Q

Clinical microsystems mental model is useful for
overcoming ______ in healthcare
organizations

A

traditional team design

17
Q

What is a mission statement?

A

An orgs character, identity, and reason for existence. Org-wide.

CURRENT REALITY

18
Q

5 common team roles

A
  1. leader
  2. facilitator
  3. member
  4. recorder/secretary
  5. timekepper
19
Q

Purpose of work teams?

A

Charged with accomplishing tasks in ongoing manner

20
Q

Vision Statement characteristics: Sense of Context

A

needs to connect people to the wider world

21
Q

Are collaboration and teamwork the same thing?

A

No. Can have collaboration without teamwork.