Outcome 7 - Leadership

Question 1

Leadership is..

Answer 1

the ability to inspire support & confidence among those who work with you and for you. It is also behaviour that “influences, guides, controls or inspires others to take actions”

Question 2

Leading involves:

Answer 2

Influencing Others - most leaders are good and persuasive communicators
Being innovative or creative in response to a crisis or problem
Having a clear idea of what needs to be done and why
Being single-minded about achieving a result - leaders have a purpose and an obvious idea of how best to reach a goal

Question 3

A Leader…

Answer 3

-inspires employees with a vision
-helps employees cope with changes
-makes people want to help the organization reach is goals and objectives
-articulates a direction for the future

Question 4

A manager…

Answer 4

-directs the work of employees and is responsible for the results
-determines goals and directs people to accomplish a task or objective
-handles activites through planning and budgeting

Question 5

Are Good Leadership traits consistent?

Answer 5

There is no consistent pattern of traits that demonstrate effective leadership. Many researchers believe that the traits that make a good leader in one situation don’t necessarily translate to other situations.

Question 6

The following traits are usually found in leaders in the oral healthcare profession:

Answer 6

-action-oriented judgement/decisiveness
-eagerness to accept responsibility
-task competence
-skills in dealing with people/relationship-building
-trustworthiness
-self-confidence
-flexibility
-emotional intelligence
-honesty and integrety
-capacity to motivate people

Question 7

4 Leadership Styles?

Answer 7

Task oriented
People oriented
Directors
Participators

Question 8

Qualities of a Task oriented leader

Answer 8

-focus on achieving goals and objectives in the most efficient and effective way
-achieve high levels of productivity
-good at organizing people and activities in order to meet their desired objectives

Question 9

Qualities of a People orieted leader

Answer 9

-see the people they lead as just that - people
-focus on their teams’ or follower’s needs, interests, problems, professional and personal development

Question 10

Qualities of Director leaders

Answer 10

-take decisions, issue orders and instructions and expect followers, team members and subordinates to comply

Question 11

Qualities of Participator leaders

Answer 11

-share decision making and authority with the team and others
-solicit feedback and input and willingly incorporate suggestions and ideas from others
-good delegater and communicators

Question 12

One model of the team leader’s role is to focus on two priorities:

Answer 12

-Managing relations with outsiders
-Facilitating team processes

Question 13

4 Specific leadership roles:

Answer 13

1. Liaise with people outside the team. For example, the team leader may have to look to people outside the team for resources or expertise or may have to report on team activites to upper management
2. Troubleshoot when the team asks for help
3. Manage conflict when disagreements arise within the team
4. Coach team members, clarify expectations, and offter support