Outcome 3 Flashcards

1
Q

Effectiveness

A

The degree to which a business has accomplished its stated objectives.

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2
Q

Efficiency

A

How well the business uses resources in achieving these objectives

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3
Q

Explain the relationship between operations
management and business objectives

A

Efficient and effective operations should lead to satisfied customers, sales, resulting the achievement of the business objectives

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4
Q

Inputs

A

The resources used in the process of production.
Materials, Capital equipments, labour, information and time

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5
Q

Processes

A

Conversion of inputs into output
For manufacturing (Design, manufacturing and quality control)

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6
Q

Output

A

The end result of a business’s effort
Building product

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7
Q

Website development

A

pages on the internet that will be maintained by a business to promote and sell its products

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8
Q

Automated production line

A

Where equipment and machines are arranged in a sequence and controlled by computer system to perform tasks automatically

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9
Q

Computer-aided design

A

A computerised design tool that allows to create products possibilities from a series of input parameters

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10
Q

Computer-aided manufacturing

A

Use of software to direct and control manufacturing processes

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11
Q

Materials management

A

The strategy that manages the use, storage and delivery of materials to ensure the right amount of inputs is available when required in the operation system

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12
Q

Forecasting

A

A materials planning tool that relies on data from the past and present and analysis of trends to attempt to determine future events

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13
Q

Master production schedule

A

A plan that details what is to be produced and when

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14
Q

Materials requirement planning

A

developing an itemised list of all materials involved in production to meet the specified orders

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15
Q

Just in Time

A

A materials management strategy that ensures that the right amount of materials inputs will arrive only as they are needed in the operation process

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16
Q

Quality control

A

The use of inspections at various points in the production process to check for problems and defects

17
Q

Quality assurance

A

The use of a system so that the business achieves set standards in production

18
Q

Total quality management

A

An ongoing business-wide commitment to excellence that is applied to every aspect of the business’s operation

19
Q

Lean management

A

An approach that improves the efficiency and effectiveness of operations by eliminating waste and improving quality

20
Q

Environmental sustainability

A

A business making decisions that will allow it, and the rest of society, to continue to interact with the environment

21
Q

Global sourcing

A

The practice of seeking the most cost-efficient materials and other inputs, including from countries overseas

22
Q

Overseas manufacture

A

The production of a good in country that is different to the location of the business’s headquarters

23
Q

Global outsourcing

A

The contracting of a specific business operation to an external person or business in another country

24
Q

Supply chain

A

The range of suppliers from which the business purchases materials and resources

25
Q

TIMWOOD

A

Transportation, Inventory, Motion, Waiting, Overproduction, Over processing , Defects

26
Q

Pull

A

customer demand pulls the good or service through the
operations system. Demand drives production

27
Q

One piece Flow

A

achieving a steady flow in production without constant starts or stops

28
Q

Takt

A

producing products that the customer values

29
Q

Zero defects

A

focusing on continuous improvement to remove errors and defect

30
Q

Operation

A

Functions is designed to oversee the process of converting inputs into outputs