Our Impact 2

Question 1

We are accountable and deliver results

Answer 1

• set high standards for ourselves and others
• behave with integrity, and take ownership and responsibility for our own actions and those of others to achieve the best outcomes for the service and the communities we serve

Question 2

All members: We act like owners and deliver on promises

Answer 2

• deliver on commitments in a timely and professional manner
• take pride in ownership of my work, and strive for excellence
• act with integrity and take responsibility for my own actions and decisions
• do my best to add value, and expect the same of others
• consistently strive to exceed objectives and standards of performance

Question 3

Supervisor/Sgt/Staff: We provide clear expectations and hold people accountable

Answer 3

• clearly communicate expectations regarding performance and conduct; what is and is not acceptable
• promote a sense of ownership and accountability within the team for their actions
• empower direct reports to make decisions
• hold others accountable for achieving goals and acting appropriately
• promptly address performance issues or inappropriate behaviour
• open to input and constructive feedback from lower levels and act on it where appropriate