Our Connections 1

Question 1

We are service and community-focused

Answer 1

• understand the people we serve - communities and members

- show an active commitment to improving their well-being over the long term

Question 2

All Members - We put service first

Answer 2

• seek to understand the needs of others - communities and members - and respond in a professional, respectful, compassionate and unbiased manner
• actively look for opportunities to engage positively with the communities and members we serve
• prioritize issues, inquiries and concerns, and escalate as appropriate
• take ownership for resolving issues and problems, seeing them through to a timely resolution
• speak up on behalf of the community and service members who are marginalized and vulnerable

Question 3

Supervisors/Sgt/Staff - We seek input to enhance service delivery

Answer 3

• actively seek information to understand the context and divers and unique needs of people, communities, stakeholders and partners
• proactively seek input from communities, stakeholders, partners and members to improve service delivery and community safety, and resolve issues
• am mindful of the impact of decisions on communities and members