OTD L2 Social structure: Integration mechanism Flashcards

1
Q

What are integration mechanisms influenced by?

A

Bureaucracy
Contingency approach
Technology
(New) structure

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2
Q

What is integration?

A

Extent to which activities are coordinated across the organization using accountability, rules and procedures, liaison rules, cross-functional teams, or direct contact.

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3
Q

What does the organizational structure define?

A
  • How tasks are allocated
  • Areas of responsibility and accountability
  • Reporting relationships and authority
  • Formal coordinating mechanisms and interaction patterns between organizational members
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4
Q

Programmed coordination

A
  • by rules and regulations
  • by planning, time table setting, scheduling, standard operating procedures (technical solutions)
  • by goals and targets
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5
Q

Individual coordination

A
  • by hierarchy

- by person (project leader, boundary spanner)= liaison roles

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6
Q

boundary spanner

A

In social sciences research on commercial R&D laboratories, boundary spanning is a term to describe individuals within an innovation system who have, or adopt, the role of linking the organization’s internal networks with external sources of information.

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7
Q

informal coordination/ mutual adjustment

A
  • by non-formalized contact
  • by spontaneous contact

by task forces, cross functional teams, direct communication

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8
Q

Where does informal coordination take place?

A

Consultancies

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9
Q

What is bureaucracy characterized by?

A
  • division of labor
  • employment decisions based on merit (performance)
  • distinct separation of members’ organizational and personal interests
  • well-defined authority hierarchy
  • impersonality
  • career tracks for employees
  • high formalization based on elaborate rules
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10
Q

Red tape

A

red tape represents bureaucracy’s tendency to follow procedures and rules to the letter –> makes it one of the most inefficient organizational forms

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11
Q

Goal displacement in bureaucray

A

The replacement of overall organizational goals by subunit goals as the rules and procedures become more important than the goal

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12
Q

Through was is integration achieved in a bureaucracy?

A
  • Formalized rules and procedures

- hierarchy

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13
Q

Four dimensions of differentiation by Lawrence and Lorsch in contingency theory?

A
  • Degree of formality
  • Task orientation or relationship orientation
  • Time orientation
  • Type of goal orientation
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14
Q

Integration by L&L?

A

Anchored in the contingency theory:

  • in stable environment: hierarchy and centralization
  • in unstable environment direct communication and decentralization
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15
Q

What is technology in organizational theory?

A

The information, equipment, techniques and processes required to transform inputs into outputs

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16
Q

What does Perrow claim in the context of the contingency approach about technology?

A

Technology influences the degree of uncertainty in work

17
Q

Perrow’s typology

low task variability, low task analyzability:

A

routine (chemical factory)

18
Q

Perrow’s typology

high task variability, low task analyzability:

A

non-routine (consultancy)

19
Q

Perrow’s typology

high task variability, high task analyzability:

A

Engineering (banks, etc.)

20
Q

Perrow’s typology

high task variability, low task analyzability:

A

craft

21
Q

What type of integration for Routine tasks?

A

hierarchy

22
Q

What type of integration for Engineering tasks?

A

Programmed coordination

23
Q

What type of integration for Craft tasks?

A

Individual coordination

24
Q

What type of integration for Non-routine tasks?

A

Individual coordination

25
Q

New forms of integration

A
  • Unified Data Organization
  • DEV-OPS
  • Customer Success Management
  • Deep collaboration between IT and R&D
26
Q

What is Unified Data Organization department?

A

Led by a chief data officer. Handles enterprise-wide data aggregation and analytics to share across the firm

27
Q

DEV-OPS

A

Draws teams from R&D, IT, manufacturing, and services. Oversees product updates, postsale service and enhancement, and efforts to shorten product-release cycles.

28
Q

What are the new types of integration?

A
  • cross functional teams
  • direct communication
  • new departmentalization