OT Manager Flashcards
what are the 4 majors fxs of the managerial skill set?
Planning
Organizing
Directing
Controlling
what are the purpose of guidelines for supervision for OT services?
define supervision
create parameters to be used by OT personnel
for OT personnel to meet state and federal regulations
what is supervision according to AOTA?
Cooperative process in which people participate in an effort to establish, maintain, and elevate competence and performance
what does supervision promote?
effective utilization of resources, encourages creativity and innovation, and provides education and support to achieve a goal
what are the rules for supervising OTA’s?
States vary in OTA supervisory requirements
what are methods of supervision dependent on?
complexity of client needs # and diversity of clients OT/OTA skills type of practice setting requirements of the practice setting other regulatory requirements
what does a documentation of supervision include?
frequency of supervisory contact
method(s)/type(s) of supervision
content areas addressed
evidence to support areas and levels of competency
names and credentials of the persons participating in the supervisory process
what are OT aides client vs. non client delegated tasks?
Non-client-related tasks = clerical and maintenance activities and prep of the work area or equipment
Client-related tasks = routine tasks when aide may interact with the client
why are aides NOT primary service providers?
b/c they dont provide skilled services
who trains aides?
OT/OTA
are aides reimbursed by medicare?
no
when can an OT delegate client tasks to OT aide?
Outcome is predictable
client and the environment is stable and will not require judgment, interpretations, or adaptations be made
Client demonstrated some performance ability in executing the task
Task routine and process have been clearly established
what should the supervisor be sure of before delegating client tasks to aides?
the aide is trained and competent in carrying out the task and using equipment, if appropriate
Has been instructed on how to carry out the task with the specific client
Knows precautions, signs, and symptoms for the client that would indicate the need to seek assistance
what are the steps in the recruitment process?
Identify position (Justify position, Job description)
Advertise
Screen and interview
Validate license, contact references, etc.
Make offer
Follow-up
what should job description include?
necessary competencies (performance standards) & skill sets
essential fxs of the job (ADA compliance)
purpose or summary of job, duties, supervisory relationships, position qualifications, and specifications.
salary range but NOT specific salary
what should a job description be written for?
Should be written for the position NOT person
what are performance reviews?
appraisal of staff performance
when are performance reviews given?
after probation and then annually thereafter
what are the ideal purposes of performance reviews?
assess performance relative to standards/expectations
identity areas for improvement and strength
provide a forum for to share ideas,
develop plans for professional growth
what are the practical uses for performance reviews?
Merit raises Meet accrediting standards Recommendations Promotions Determine competency Support termination
what are aspects of the performance review process?
Frequency Scheduling Contributors Behavior directed Feedback Sign off
what is “hot stove discipline”?
Warning
Consistent
Objective
Immediate
what is progressive discipline?
Verbal Warning
Written Warning
Suspension
Termination
what are the types of factors for motivation?
intrinsic factor and extrinsic factors
