Osterle Chapter 1 & 2

Question 1

What is a business network?

Answer 1

More than 2 firms that provides services to customers and uses services from suppliers to operate as one firm. but is owned by different owners and controllerd by different operators

Question 2

what is business networking?

Answer 2

the coordination of processes within and across companies

Question 3

5 phases of business networking

Answer 3

1. (1970) computerizing island functions
2. (1980) computerizing of functional areas
3. (1990) the development of ERP systems
4. (1990) links ups between companies through ERP systems
5. Campanies adapt and build to suit customer needs

Question 4

what is a business bus?

Answer 4

the standardized networking infrastructure. It forms the core of the business collaboration
infrastructure and describes the totality of technical, applications and business standards on which software
solutions, electronic services are based. → Network IT infrastructure and business logic

Question 5

What is networkability?

Answer 5

the ability to cooperate internally as well as externally. It refers to resources, business processes,
and business units.

Question 6

What are the most important rules of the business model by the insitute of information management at the university of St Gallen

Answer 6

1. Coverage
2. Partnering
3. Critical mass of customers and suppliers
4. Position in the business network
5. Focusing
6. Process efficiency
7. Networkability
8. Change management

Question 7

What are seven trends in business transformation?

Answer 7

1. ERP systems
2. Knowledge management
3. Smart applicances - take information processing to the point of action
4. business networking
5. electronic services
6. customers processes