Organizational Structure

Question 1

Organizational Structure

Answer 1

way job tasks are formally divided, grouped, and coordinated

Question 2

Formalization

Answer 2

degree to which organization has and adheres to procedures and rules

Question 3

Centralization

Answer 3

degree to which decision making is concentrated at a single point in an organization

Question 4

Span of control

Answer 4

number of employees that report to a single manager (wider span = fewer levels)

Question 5

Organizational Culture

Answer 5

Shared, “taken-for-granted” assumptions that members of an organization have and which affect how they think, act, and perceive their environment.

Question 6

Matrix of Organizational Structure

Answer 6

Two bosses – one functional and one product

Question 7

Overcoming resistance to change

Answer 7

~ participation/involvement, 
~ clear and transparent communication about reasons for change 
~expected outcomes
~develop positive relationships
~implement changes fairly
~building support and commitment

Question 8

3 factors that are used when measuring culture

Answer 8

~ artifacts (The most visible elements of the culture)
~ values (Standards of behavior or principles about what is important)
~ assumptions (“Taken-for-granted” beliefs about human nature)