Organizational Culture Flashcards
1
Q
What is Organizational Culture?
A
A system of shared meaning
2
Q
7 Characteristics of Organizational Culture
A
- Innovation & Risk-taking
- Attention to detail
- Outcome orientation
- People orientation
- Team orientation
- Aggressiveness
- Stability
3
Q
What is a Culture’s Function?
A
- Stability or “social glue”
- Boundary-defining role
- Sense of identity
- Creates commitment
- Provides social control
4
Q
Do orgs have uniform cultures?
A
Core values are accepted throughout org
Dominant culture: Core values that are shared by majority of members
Subcultures: Develop in large orgs to reflect common problems, situations, and experiences
5
Q
Characteristics of Strong Cultures
A
- The Orgs core values are both intensely held and widely shared
- Powerful influence on employee behaviour
- Build cohesiveness, loyalty, and organizational commitment
6
Q
Socialization Model
A
Prearrival -> Encounter -> Metamorphosis ->
- Productivity
- Commitment
- Turnover
7
Q
How do employees and outsiders learn culture?
A
Ex. Stories, rituals, material symbols, language
8
Q
Changing an orgs culture?
A
Hard to change cus usually represents most employees and managers
Change happens when:
- Dramatic crisis
- Turnover in leadership
- Young and small org
- Weak culture