Groups & Teamwork Flashcards

1
Q

What are the 4 types of teams?

A

Problem-solving
Self-managed
Cross-functional
Virtual

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2
Q

problem-solving team?

A

Group working towards a specific problem

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3
Q

Self-managed team?

A

Working alone and ensuring team members are doing well in work

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4
Q

Cross-functional team?

A

Group with different expertise working towards a common goal

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5
Q

Stages of group development?

A
Pre-group
Forming
Storming 
Norming
Performing
Adjourning
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6
Q

Issues when forming group

A

“How do I fit in”

“Why are we here

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7
Q

Issues when storming a group

A

“What’s my role here”

“who is in charge and who does what?”

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7
Q

Issues when storming a group

A

“What’s my role here”

“who is in charge and who does what?”

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8
Q

Issues when norming a group

A

“What do others expect from me”

“Agree on roles + work as team?”

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8
Q

Issues when norming a group

A

“What do others expect from me”

“Agree on roles + work as team?”

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9
Q

Issues when performing in a group

A

“How do I best perform?”

“Can we do the job properly?”

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9
Q

Issues when performing in a group

A

“How do I best perform?”

“Can we do the job properly?”

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10
Q

Issues when adjourning a group

A

“What’s next?”

“How do we disband?”

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11
Q

What is the importance of a good team comp?

A

Teams shape behaviour of members in many ways

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12
Q

What are norms?

A

Acceptable standards of behaviour in a group

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13
Q

Danger of conformity?

A

This limits creativity and innovation. Individual behaviour is extremely different from team behaviour.

14
Q

What are roles?

A

Set of expectation in a position

15
Q

Role Conflict?

A

When different people have different expectations of a person/group

16
Q

Role ambiguity?

A

Lack of clarity, certainty and//or predictability one might have expected

17
Q

Status & size

A

Socially defined position/rank given to group(s)

18
Q

Pros and Cons of Diversity in teams?

A

Pros:

  • Brings different perspectives
  • Diverse set of skills and strengths

Cons:

  • Conflicting views
  • Issues relating with each other
  • Personal prejudice amongst others