Organisational Structure (Wk 2) Flashcards
Organisational Vision:
gives direction for the future
Organisational Mission:
its existence
Organisational Goals:
Intends to achieve
Organisational Values:
Guides actions
Organisational structure is:
➢ Lines of communication and authority
➢ Allocates rights and duties
➢ Should be aligned with organizational needs and
response to environmental changes
What is Organisational Culture?
Enduring set of shared values, beliefs and assumptions
Includes organisational expectations, experiences, philosophy, values that hold it together and is expressed its self-image
Social glue that holds ppl tgt
Compass providing direction
What is organisational climate
Individual employee’s own perception toward organisation
Accurate / inaccurate
Organisational Value
Imptance attached to sth that serves as influence and guide for behaviour
What is “POWER”
Capacity to act or the strength and potency to accomplish something.
* Potential ability to influence in order to achieve goals
* A person with power can influence/change others attitudes and behavior.
* Capacity to produce or prevent change
Sources/types of power (TWO big categories) 2Ps
Position
Personal
What is POSITION power?
Reward
Coercive (punishment)
Legitimate e.g. need more nsg staff
Informational e.g. NM knows bonus coming -> share w staff -> increase staff motivation
What is PERSONAL power?
Expert (unique skills, knowledge etc)
Referent (Admiration/respect)
Charismatic (personal attractive characteristic)
Self (individual’s competence e.g. nurse provide care to pt -> pt will follow his/her advice)
What is a vision statement of the organization?
It gives direction for the future of the organization
According to the hospital’s organizational structure, what is the function of the administrative services?
Oversee budgeting and finance
Components of organizational chart include:
span of control
unity of command
line of communication
