Organisational Structure

Question 1

Hierarchy -tall/flat

Answer 1

.Big impact on structure
.number of levels of authority in organisation
.creates predictable systems
.distributes and rations power

Flat: only 1 level separates MD at top from employees at bottom

Tall: more levels from top to bottom don’t have control people directly

Question 2

Span of control -wide/narrow

Answer 2

Wide span: 
.few levels in hierarchy 
.Fewer promotion opps
.Communication is better 
.Less confusion in layers 
.De-layering 
Narrow: 
Most levels in hierachy 
Carreer steps 
Communication deteriorates 
Impacts on decision making

Question 3

Departmentalisation :

Answer 3

Organising an organisation through departments
. Ensures that development of expertise specific to the political, social and culture needs of the region

. Customer departmentalisation
. Functional departmentalisation
. Location departmentalisation - good idea for large offices around the world
. Product departmentalisation

Question 4

Work specialisation

Answer 4

. Allow a manager to take complex tasks and break down them down into smaller and precise task that individual workers can compete.
Precise task that individual workers can complete: allow every employee to be an expert to some degree
= because each employee is trained explicitly on how to best perform one small specific task

Question 5

Chain of command :

Answer 5

. A system in a military or civil organisation by which instructions are passed from one person to another

Henri foyol (1841-1925)

The more clear cut the chain of command, the more effective the decision making process and greater the effiency

Question 6

Formalised: high/low

Answer 6

.Official organisation of a business that is typical and hierarchical in nature

High: formalised jobs offer little discretion over what is to be done

Low: formalised action means fewer constraints on how employees do their work

Question 7

Decentralised/ centralised

Answer 7

Centralised:the degree to which decision making is concentrated at a single point in the organisations

Decentralised: organisations in which decision making is pushed down to the manangers that are closest to the action.