Organisational Learning

Question 1

Organizational learning process cycle

Answer 1

1. individual cognitions and preferences
2. individual actions or participation of individuals in decision-making situation
3. organizational actions: decisions or results
4. actions of environment or reactions

Question 2

Organisational learning process

Answer 2

Changes the surface or deep level structure of a company after a successful or unsuccessful outcome of an action.

Question 3

Single loop

Answer 3

Corrects only actions

Question 4

Double loop

Answer 4

Corrects both actions and goals

Question 5

Deutero-learning

Answer 5

Corrects actions, goals + the reflection and analysis + creation of a meaningful reference point

Question 6

Learning

Answer 6

Learning and acquiring Know-how + knowledge, impressing it in one’s memory

Question 7

Organisational learning

Answer 7

Not only individuals but entire organizations learn

Question 8

Learning Organisation

Answer 8

Organisation that constantly adapts to relevant environmental changes + creates the basis for lasting competitiveness through the consistent development of company-specific core competencies

Question 9

Personnel development is changing with regards to three central aspects:

Answer 9

1. changed competence requirements
2. in a modern world, different learning approaches are required
3. new technological possibilities

Question 10

From short term to long term memory

Answer 10

1. Interest
2. Emotional involvement
3. Insightful learning

Question 11

Sensory channels are:

Answer 11

Visual 
Auditory 
Kinesthetic 
Olfactory 
Gustatory