Human Needs And Work Flashcards

1
Q

Theory X & Y by?

A

McGregor

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2
Q

Basic assumptions of T. X

A
  • Innate Aversion to work
  • passive and lazy
  • forced to make a productive contribution
  • little ambition
  • Strong need for security
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3
Q

Basic Assumptions of T. Y

A
  • physical + mental exertion are natural
  • people are engaged
  • develop initiative and self control
  • people seek and take responsibility
  • ideal type
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4
Q

Cycle Y

A

Is a cycle that:

  • promotes initiative and responsibility
  • continuously strengthens employee engagement
  • Is good for both company and employee
  • implies a good work ethic
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5
Q

Cycle X

A

Is a cycle that:

  • doesn’t promote initiative and responsibility
  • describes a lazy worker in a strict environment that leads to passivity
  • implies a bad work ethic
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6
Q

Schein‘s typology of man

A
  • The rational economic human
  • the social human
  • the self-fulfilling human
  • the complex human
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7
Q

The rational-economic human

A
  • Motivated by money
  • improvement in performance by higher pay
  • passive
  • theory X
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8
Q

The social human

A
  • Job satisfaction dependent on interpersonal relationships

- desire to be involved in group work

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9
Q

The self-fulfilling human

A
  • Strives for autonomy and self-realization
  • Prefers self-control
  • theory Y
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10
Q

The complex human

A
  • multifaceted person
  • versatile / constantly changing
  • different motives
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11
Q

Maslows hierarchy of needs

A
  1. physiological needs
  2. security and safety needs
  3. social needs
  4. Esteem needs
  5. Self-actualisation needs
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12
Q

Herzbergs two factor theory

A

Hygiene factors & motivators

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13
Q

Hygiene factors

A

Lead to dissatisfaction:

  • company policy
  • Surveillance
  • relation to superiors
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14
Q

Motivators

A

Lead to satisfaction:

  • performance
  • appreciation
  • work itself
  • responsibility
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15
Q

Adams Equity theory of motivation

A

Input = Output
(time effort, (Pay, bonus,
ability loyalty) Perks, benefits)

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16
Q

Vrooms expectancy theory of motivation

A

Motivation =

Effort x Performance x Rewards 
(Expectancy*instrumentality*valence)
Will my effort lead to high performance?
Will my performance lead to outcomes?
Will I find the outcomes desirable?
17
Q

Work performance is influenced by?

A
  • Performance conditions
  • the ability&capability to perform
  • readiness to perform
18
Q

Performance disposition during the day

A

Peaks at: 10:00-11:00 & 16:00-20:00

Troughs at: 14:00-15:00 & 24:00-05:00

19
Q

Incentive schemes

A

Material Elements & intangible Elements

(Wages, co. cars) (Status, guarantees)