Organisation & Structure Flashcards

1
Q

Director

A

Senior manager that leads a division of a business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Line manger

A

Manager directly responsible for ppl below them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Staff mamager

A

Specialists that provide support to line managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Functions of manager
- planning

A

Set aims so that business has sense of direction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Functions of manager
- organizing

A

Delegating tasks to subordinates

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Functions of manager
- coordinating

A

Make sure all departments communicate to achieve set plans

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Functions of manager
- commanding

A

Guiding, leading, supervising subordinates

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Functions of manager
- controlling

A

evaluate work of subordinates to make sure they’re on target

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Delegation

A

Giving subordinates authority to perform particular tasks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Advantages of delegation to manager

A
  • can concentrate on other management functions
  • can measure success in staff more easily
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Advantages of delegation to subordinate

A
  • work becomes more interesting & rewarding
  • feel more important
  • helps to train workers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Autocratic leadership

A
  • manager expects to be in charge
  • orders have to be followed
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Advantages of autocratic leadership

A
  • quick decision making
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Disadv. Of autocratic leadership

A
  • demotivating for workers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Democratic leadership

A
  • other workers involved in decision making process
  • communication upwards & downwards
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Adv. Of democratic leadership

A
  • motivating for workers, better decisions could result from consulting workers
17
Q

Disadv. Of democratic leadership

A
  • some decisions cannot be effectively made
18
Q

Laissez faire leadership

A
  • broad objectives known to employees
  • employees make own decisions and organize own work
19
Q

Adv. Of laissez faire leadership

A
  • workers show responsibility
20
Q

Disadv. Of laissez faire leadership

A
  • communication difficult, workers not given clear direction
21
Q

Trade union

A

Group of elements join together to protect interests
- pay annual subscription

22
Q

Adv of trade union

A
  • strength in no. When negotiating
  • improved conditions of employment
  • more secure employment with closed shop
23
Q

Closed shop

A

All employees a meet of same trade union

24
Q

Disadv. Of trade union

A
  • cost money
  • may be required to take industrial action even if don’t agree
25
Q

Adv. Of trade union to employers

A
  • improve communication between workers and management
  • wage agreements easily negotiated
26
Q

Disadv of trade union to employers

A
  • can organise strikes
  • wages likely to be higher