✔️ [Org] Technology Management Flashcards
Style of computing in which scalable IT-enabled capabilities are delivered as a service using Internet technologies.
Cloud computing
Way to collect, organize, store, analyze, and share data.
information system (IS)
Information technology framework and tools for gathering, storing, maintaining, retrieving, revising, and reporting HR data.
HRIS
Ability of a computer to imitate human thought and behavior.
AI
Conversion of data into a format that protects or hides its natural presentation or intended meaning.
Encryption
Online clustering of individuals in groups with common or shared interests.
Social networks
Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage, and interpret data from many business activities.
Enterprise resource planning (ERP)
In a computer context, tricking a user into sharing information —such as passwords, e-mail addresses, or identification numbers— that can then be used to access systems.
Social engineering
Components of Info Systems: Presentation tier
“presentation tier
is the user interface with the system, the point at which the user can enter requests and receive responses. The interface may be a traditional computer monitor or a mobile device.”
” logic tier (or business tier)
is composed of system software and application software that enable operations. System software includes the operating system, which runs the interface with the presentation tier (or user), moves data back and forth between the data tier and software, manages communication with hardware components (for example, video cards, displays, printers), and controls system resources”
“data tier
stores the information that will be used by the applications to respond to user queries. Data can be stored on local drives, removable devices, and servers. “
“communications tier
enables sharing of data and applications by networking a computer (or mobile device) with other computers or servers.”
Software that is owned, delivered, and managed remotely and delivered over the Internet to contracted customers on a pay-for-use basis or as a subscription based on use metrics.
SaaS
“Big Data” 3 features:
Volume, Velocity, and Variety
“Big Data” 3 features:
Volume, Velocity, and Variety
According to Alec Levenson in “The Promise of Big Data for HR,” HR professionals need to bb
“🔐 According to Alec Levenson in “The Promise of Big Data for HR,” HR professionals need to expand and improve what they know about their organizations and business environments, and he identifies three ways big data can help:
Collecting new data. New data collection about when, where, and how employees do their jobs to provide business process insights, reduce errors, and increase efficiencies.
Using existing data more effectively. To better understand employee engagement and motivation and why employees do what they do.
Better strategic analysis. Mapping how information flows in organizations and the relationships that people rely on to do their work.”
Components of Info Systems:
which tier?
is the user interface with the system, the point at which the user can enter requests and receive responses. The interface may be a traditional computer monitor or a mobile device
Components of Info Systems: Presentation tier
Components of Info Systems:
which tier?
is composed of system software and application software that enable operations. System software includes the operating system, which runs the interface with the presentation tier (or user), moves data back and forth between the data tier and software, manages communication with hardware components (for example, video cards, displays, printers), and controls system resources
ATS or other systems
Components of Info Systems: Logic (business) tier
Components of Info Systems:
which tier?
stores the information that will be used by the applications to respond to user queries. Data can be stored on local drives, removable devices, and servers.
Components of Info Systems: Data tier
Components of Info Systems:
which tier?
enables sharing of data and applications by networking a computer (or mobile device) with other computers or servers.
Components of Info Systems: Communications tier
provide employees with access to their personal HR data and the ability to handle many questions and job-related transactions that otherwise would fall to management or administrative staff. An ESS can guide a new hire through the onboarding process, delivering required communications, facilitating security processes, and allowing him or her to enroll in benefits.
Employee self-service (ESS) technologies (think, gusto, namely)
provide managers with access to current data on their employees and budgets and allow them to perform for themselves transactions that previously required HR’s implementation.
Manager self-service (MSS) websites
Acquiring new technology
- the acquisition of technology—no matter its size or complexity—will benefit from a systematic approach that minimizes mistakes and waste. This means identifying needs and requirements, evaluating offerings, developing a business case, implementing the change, and evaluating the new technology’s contributions against original criteria.
- Work with IT to determine the need for the technology as this new tech could affect IT, coduct a tech needs assesment, prioritize technology requirements
Employee email monitoring (bb)
🔐 Situations can and do arise that require an organization to read or monitor employee e-mails, Internet browsing histories, blogs, and so forth. The best strategy here is to tell employees ahead of time that their communications may be read or tracked. Notifying employees about potential monitoring may serve as a deterrent for inappropriate communications. Employees’ legal right to communication privacy is partially determined by how much privacy they expect to have. If an organization tells employees that their communications are not private, it may be problematic for them to contest confidentiality.
AI in Tech
AI technology uses the analytical ability of computers to imitate human cognition, to form unscripted paths of questioning, and to make connections among the data the system has uncovered. A big benefit of AI in HR
Organizations that implement THIS trategy pick the best applications for each HR functional area, working with one or more vendors. For example, the organization might use a recruiting solution from one vendor and a payroll system from another. Increased access for many users (such as employees, managers, health insurers, workers’ compensation carriers, senior executives, job applicants, and regulatory agencies) may apply THIS strategy
Best-of-breed (BOB)
How cloud software is used
The cloud repositioned software as a service to be consumed, not licensed
Benefits of internal social networks
internal social networks specifically can assist in creating a desired workplace culture and can improve communication and collaboration in the organization.
Scalability info
Scalability refers to the ease with which a system can respond to changes in demand. When a system is scalable, it is inherently less wasteful; technology does not sit idle while waiting for an increase in demand for service or as a result of decreased demand. System size must balance efficiency and service; in the interests of efficiency, response time may diminish slightly
Essential factors in the purchase of HR tech
User, departmental, and organizational readiness are all essential factors in the purchase of HR technology, so alignment of user and departmental objectives should be considered.
