ORG COM FINAL Flashcards
Systematic Soldiering
Definition: social pressure to keep productivity down and wages up.
Significance: Helping workers avoid having the piecework pay scale lowered.
Example: new person starting at your job that’s working super hard to impress the managers, coworkers may tell them not to be such an overachiever as it is making the others look bad.
Division of labor:
Definition: Work can be best accomplished if employees are assigned to a limited number of specialized tasks.
Significance: One of the principles of management that proposes an organization that is highly structured and hierarchical. Helps organizations run smoother.
Example: Gold’s splitting up jobs; child care, front desk, etc. Lowers the number of tasks required for employees & helps each job be completed better.
Centralization
Definition: orgs will be most effective when central management has control over decision-making and employee activities.
Significance: allows orgs to be most effective. gives workers clear direction of what is expected of them.
Example: Gold’s, my manager Brock made decisions and told us tasks expected.
jobs without managers in line to make decisions would have every one throwing in their opinions and there would be lack of authority or sense of direction for workers.
Scientific Management
Definition: system where scientific methods are used to determine the best way to do each job.
Significance: system helps find best fit workers and determines the best way to get the job done.
Example: Dramatic drops in infection and death in medical settings due to the use of a simple checklist reminding care givers to do things such as washing hands, making sure the proper instruments are being used, etc.
Rational-legal authority:
Power based on the rationale application of rules developed through a reliance on information and expertise.
Sig: Power rests not in the individual but rather in the expertise and rationality that have created a system of rules and norms. Power is only given to those that are qualified by expertise.
Ex: managers getting to that position because they are qualified due to their previous experience.
Hawthorne studies:
Found that productivity increases were often associated with changes in the work environment such as hours, temperature, lighting, breaks and due to increased pay incentives.
Sig: helped orgs determine ways to increase productivity in the workplace.
Ex:
Negative entropy:
Systems success and survival depends on active exchange with the systems environment.
SIG: allows companies to stay up to date with trends in the environment allowing them to continue to be successful.
Ex: makeup brands starting to include shades in darker skin tones!
Requisite variety
Suggests successful orgs and groups need to be as complicated as the problems that confront them.
Sig: helps orgs to run smoothly with minimal complications.
Ex- catering business turning to fill out restaurant.
Interdependence
Implies that the function of one component of a system relies on other components of a system.
Creates a system where different components work together to create the perfect, smooth system.
Ex: Hospital units depend on the personnel and business offices to deal with the paperwork of compensation and insurance.
Equifinality
A system can reach the same final state from differing initial conditions and by a variety of paths.
Sig: many ways to reach success in today’s business world defying the typical rules of management textbooks.
Ex: communications degrees taking people to totally different careers at times.
Feedback
System control is maintained through feedback. Corrective (negative) feedback serves to keep a system on a steady course. Growth (positive) feedback serves to transform or change a system.
Significance: helps keeping a system in place in orgs to keep everything reaching its full potential.
Ex:
Mcgreggors Theory
X- managers are pessimistic, don’t wanna work, lazy.
Y- optimistic
Collaborative work between managers and workers.
Example:
