org behavior test 2

Question 1

One of the high activation negative emotions, according to the circumplex model of emotions is

boredom
feeling jittery
stillness
elation

Answer 1

feeling jittery

Question 2

In a four drive theory, organizations maximize motivation by providing opportunities to fulfill ___ of the four drives

only one
2
3
all 4

Answer 2

all 4

Question 3

___ is the physiological, psychological, and behavioral deviation from healthy functions
eustress
stress
distress
abstress

Answer 3

distress

Question 4

according to the self leadership model, which of the following is true about positive self talk
1. it should never be practiced on the job
2. it improves self efficacy and employee motivation
3. it represents the most important way to monitor our own performance
4. it must occur only after the task has been accomplished

Answer 4

it improves self efficacy and employee motivation

Question 5

rewards work best when they are valued. which reward below would all employees value?
1. a nice thank you card
2. a 10$ gift card to a local grocery store
3. a wall plaque
4. a product of their choice from a list

Answer 5

a product of their choice from a list

Question 7

the ____ of human beings are also called primary needs
drives
beliefs
values
attitudes

Answer 7

drives

Question 8

which drive in the four drive theory is reactive rather than proactive
drive to acquire
drive to learn
drive to defend
drive for power

Answer 8

drive to defend

Question 9

the most effective reinforcement schedule for learning new tasks is
a variable ratio schedule
continuous reinforcement
an intermittent schedule
punishment

Answer 9

continuous reinforcement

Question 10

goal setting tends to be more effective when goals are
1. specific rather than general
2. open ended
3. easy to accomplish
4. hard to measure

Answer 10

specific rather than general

Question 11

which of the following is an individual incentive
1. gainsharing plan
2.piece rate plan
3.share ownership
4. employee stock ownership

Answer 11

piece rate plan

Question 12

team rewards
1. are highly discouraged
2. use competition instead of cooperation
3. ignore employee preferences
4. are better for employees who work in interdependent jobs

Answer 12

4.

Question 13

the highest level of emotional intelligence is
1. being aware of other people’s emotions
2. self awareness
3. managing other people’s emotions
4.self management

Answer 13

managing other people’s emotions

Question 14

which of the following is a conclusion by organizational behavior scholars regarding job satisfaction?
1. people with higher job satisfaction tend to have higher performance
2. as job performance increases, job satisfaction decreases
3.job performance is the sole predictor of job satisfaction
4. job satisfaction does not affect customer loyalty

Answer 14

people with higher paying jobs tend to have higher job performance

Question 15

employees who stay with an organization mainly bc they believe it will cost them financially to leave will have
1. high affective commitment
2. low continual committment
3. high emotional intelligence
4. high continuance committment

Answer 15

high continuance committment

Question 16

___ theory explains how people develop perceptions of fairness in the distribution and exchange of resources
equity
needs hierarchy
social cognitive
expectancy

Answer 16

equity

Question 17

____ is one’s perceivced probability that a specific effort level will result in a specific level of performance
1. E-P Expectancy
2.E-P Valence
3. EP-PO outcome
4. E-V Expectancy

Answer 17

E-P Expectancy

Question 18

which of the following is a disadvantage of financial rewards based on membership or seniority
1. it encouraged hierarchy
2, it doesn’t directly motivate performance
3. it reinforces status differences
4. it may weaken job content motivation

Answer 18

it doesnt directly motivate performance

Question 19

____ is the degree which the job affects the organization and/or larger society
1. skill variety
2. task significance
3. job rotation
4. task identity

Answer 19

task significance

Question 20

Task___ is the characteristic of a job that refers to how much the job can be performed using known procedures and roles
1. variability
2. interdependence
3. analyzability
4. autonomy

Answer 20

analyzability

Question 21

if emotions are experiences, then attitudes are
1. events
2. actions
3. objects
4. judgements

Answer 21

judgements

Question 22

why do our heart rate and blood pressure increase when we are worried

Answer 22

to make our body prepared to engage in fight or flight

Question 23

many companies try to create positive experiences at work. which of the following is the major reason for this

Answer 23

work conditions can have an emotional influence on employee attitudes

Question 24

employees who feel under-rewarded might do any of the following except
1.increase their work effort
2. reduce their work effort
3. ask for a pay raise
4. ask the comp. other to do more of the work

Answer 24

increase their work effort