org behavior test 2 Flashcards
One of the high activation negative emotions, according to the circumplex model of emotions is
boredom
feeling jittery
stillness
elation
feeling jittery
In a four drive theory, organizations maximize motivation by providing opportunities to fulfill ___ of the four drives
only one
2
3
all 4
all 4
___ is the physiological, psychological, and behavioral deviation from healthy functions
eustress
stress
distress
abstress
distress
according to the self leadership model, which of the following is true about positive self talk
1. it should never be practiced on the job
2. it improves self efficacy and employee motivation
3. it represents the most important way to monitor our own performance
4. it must occur only after the task has been accomplished
it improves self efficacy and employee motivation
rewards work best when they are valued. which reward below would all employees value?
1. a nice thank you card
2. a 10$ gift card to a local grocery store
3. a wall plaque
4. a product of their choice from a list
a product of their choice from a list
the ____ of human beings are also called primary needs
drives
beliefs
values
attitudes
drives
which drive in the four drive theory is reactive rather than proactive
drive to acquire
drive to learn
drive to defend
drive for power
drive to defend
the most effective reinforcement schedule for learning new tasks is
a variable ratio schedule
continuous reinforcement
an intermittent schedule
punishment
continuous reinforcement
goal setting tends to be more effective when goals are
1. specific rather than general
2. open ended
3. easy to accomplish
4. hard to measure
specific rather than general
which of the following is an individual incentive
1. gainsharing plan
2.piece rate plan
3.share ownership
4. employee stock ownership
piece rate plan
team rewards
1. are highly discouraged
2. use competition instead of cooperation
3. ignore employee preferences
4. are better for employees who work in interdependent jobs
4.
the highest level of emotional intelligence is
1. being aware of other people’s emotions
2. self awareness
3. managing other people’s emotions
4.self management
managing other people’s emotions
which of the following is a conclusion by organizational behavior scholars regarding job satisfaction?
1. people with higher job satisfaction tend to have higher performance
2. as job performance increases, job satisfaction decreases
3.job performance is the sole predictor of job satisfaction
4. job satisfaction does not affect customer loyalty
people with higher paying jobs tend to have higher job performance
employees who stay with an organization mainly bc they believe it will cost them financially to leave will have
1. high affective commitment
2. low continual committment
3. high emotional intelligence
4. high continuance committment
high continuance committment
___ theory explains how people develop perceptions of fairness in the distribution and exchange of resources
equity
needs hierarchy
social cognitive
expectancy
equity
____ is one’s perceivced probability that a specific effort level will result in a specific level of performance
1. E-P Expectancy
2.E-P Valence
3. EP-PO outcome
4. E-V Expectancy
E-P Expectancy
which of the following is a disadvantage of financial rewards based on membership or seniority
1. it encouraged hierarchy
2, it doesn’t directly motivate performance
3. it reinforces status differences
4. it may weaken job content motivation
it doesnt directly motivate performance
____ is the degree which the job affects the organization and/or larger society
1. skill variety
2. task significance
3. job rotation
4. task identity
task significance
Task___ is the characteristic of a job that refers to how much the job can be performed using known procedures and roles
1. variability
2. interdependence
3. analyzability
4. autonomy
analyzability
if emotions are experiences, then attitudes are
1. events
2. actions
3. objects
4. judgements
judgements
why do our heart rate and blood pressure increase when we are worried
to make our body prepared to engage in fight or flight
many companies try to create positive experiences at work. which of the following is the major reason for this
work conditions can have an emotional influence on employee attitudes
employees who feel under-rewarded might do any of the following except
1.increase their work effort
2. reduce their work effort
3. ask for a pay raise
4. ask the comp. other to do more of the work
increase their work effort
