Oral Communication

Question 1

process of expressing and exchanging information, thoughts, ideas and feelings

Answer 1

Communication

Question 2

basic parts as the communication process occurs

Answer 2

Elements of Communcation

Question 3

which latin words did ‘communcation’ evolve from

Answer 3

Communis and Communicare

Question 4

Communis and Communicare

Answer 4

make something in common

Question 5

(Nepal, 2011) Some scholars relate the term communication with an English word __

Answer 5

Community

Question 6

involves series of actions (e.g. passing messages, exchanging ideas) that lead to a particular outcome

Answer 6

Communication

Question 7

Process of Communcation

Answer 7

Sender - Message - Encode - Channel - Decode - Receiver - Feedback

Question 8

the source that comes up with an idea

Answer 8

Sender

Question 9

the information or subject matter the source is intending to share

Answer 9

Message

Question 10

process of turning thoughts into communication

Answer 10

Encoding

Question 11

the source that can turn information to words, images, sounds, body language, etc.

Answer 11

Channel

Question 12

turning communication into thoughts

Answer 12

Decoding

Question 13

the person for whom the message is intended.

in charged with decoding the message in an attempt to understand the intentions of the source.

Answer 13

Receiver

Question 14

the response or reply

Answer 14

Feedback

Question 15

the where and when

the situation or environment in which communication takes place

Answer 15

Social Context

Question 16

causes communication breakdown

Answer 16

Noise/ Interference

Question 17

The 3 Models of Communication

Answer 17

Linear/ transmission model
Interactive Model
Transactional Model

Question 18

one-way process of communication where the information from the sender is conveyed directly to the receiver

Answer 18

Linear/ Transmission Model

Question 19

What kind of communication model? Delivering a speech

Answer 19

Linear/ Transmission Model

Question 20

two-way process of communication

Answer 20

Interactive Model

Question 21

they describes communication as a process in which participants alternate positions as sender and receiver

Answer 21

Schramm, 1997

Question 22

describes communication as a process in which communicators generate social realities within social, relational, and cultural contexts

communicating to create relationships

Answer 22

Transactional Model

Question 23

occurs when the message or feedback is not sent or received properly

Answer 23

Communication Breakdown

Question 24

What kind of noise?

When you cannot clearly understand the salient points your teacher is making because your seatmates are distracting you.

Answer 24

Physical Noise

Question 25

the technical term used to refer to all possible barriers to effective communication

Answer 25

Noise

Question 26

noise that comes from the environment

Answer 26

Physical Noise

Question 27

noise that originates from the emotional state, mental state, and psychological makeup of a person

Answer 27

Psychological Noise

Question 28

What kind of noise? When you are talking with a person who was shocked of the accident, the person really cannot talk properly.

Answer 28

Psychological Noise

Question 29

noise caused by bodily conditions that compromise the ability of a person to send or receive messages

Answer 29

Physiological Noise

Question 30

noise related to the meaning of words that distorts or masks a message and confuses the listener

Answer 30

Semantic Noise

Question 31

A speaker’s use of a foreign language, a listener’s limited vocabulary, or differing interpretations of the meaning of a word.

Answer 31

Semantic Noise

Question 32

type of communication where words are used to relay message

Answer 32

Verbal Communication

Question 33

type of communication where one uses body language to convey a message

Answer 33

Non-verbal Communication

Question 34

the amount of space that a person places between themselves and others language of space

Answer 34

Proxemics

Question 35

means 'nearest'

Answer 35

proximus

Question 36

communicating through body movement, body posture, and gestures

Answer 36

Kinesics

Question 37

means 'movement'

Answer 37

kinesis

Question 38

What type of non-verbal communicaton? sighing, signaling the waiter for the bill, etc.

Answer 38

Kinesics

Question 39

when two friends are having a conversation. If one friend takes a step back because they feel uncomfortable with the other friend standing too close

Answer 39

Proxemics

Question 40

looks at how people use time

Answer 40

Chronemics

Question 41

means 'time'

Answer 41

chronos

Question 42

What type of non-verbal communication? when a person intentionally delays responding to a text message to communicate that they are busy or not immediately available to chat. This use of time in responding to messages conveys information about their availability and priorities.

Answer 42

Chronemics

Question 43

the language of touch

Answer 43

Haptics

Question 44

means 'to touch'

Answer 44

Hapt

Question 45

What type of non-verbal communication? when a parent hugs their child to provide comfort and emotional support. The physical touch in this context communicates care and affection.

Answer 45

Haptics

Question 46

The 4 Types of Non-Verbal Communication

Answer 46

Proxemics Kinesics Chronemics Haptics

Question 47

verbal/non-verbal interaction between people from different cultural backgrounds

Answer 47

Intercultural Communication

Question 48

a framework created by Dr. Milton Bennett explaining how people experience and engage cultural difference. aims to turn ethnocentrism to ethnorelativism

Answer 48

The Developmental Model of Intercultural Sensitivity (DMIS)

Question 49

DMIS

Answer 49

The Developmental Model of Intercultural Sensitivity

Question 50

The 6 Stages of Development (Intercultural Communication)

Answer 50

Denial Defense Minimization Acceptance Adaptation Integration

Question 51

don't recognize CDs

Answer 51

Denial

Question 52

starts to recognize CDs and is intimidated results in superior view/ unjustified high regard of CDs

Answer 52

Defense

Question 53

immersing oneself in other people's culture "once we see through our CDs, we really are just the same!"

Answer 53

Minimization

Question 54

begins to appreciate important CDs in behaviours and values

Answer 54

Acceptance

Question 55

open to world view when accepting new perspectives

Answer 55

Adaptation

Question 56

starts to go beyond own cultures

Answer 56

Integration

Question 57

The 7Cs of Effective Communication

Answer 57

Completeness Conciseness Consideration Concreteness Courtesy Clearness Correctness

Question 58

communication should include everything the receiver needs to hear to properly respond, react, or evaluate properly

Answer 58

Completeness

Question 59

making the message direct to the point. no unnecessary, insignificant, redundant information

Answer 59

Conciseness

Question 60

one must always consider the receiver's mood, background, race, preference, education, status, needs, etc. builds rapport with the audience

Answer 60

Consideration

Question 61

message is supported by facts, real-life examples, evidences

Answer 61

Concreteness

Question 62

speaker respects culture, values, beliefs of receiver creates a positive impact

Answer 62

Courtesy

Question 63

use of simple and specific words to express ideas achieved when the speaker focuses on a single objective to avoid confusion

Answer 63

Clearness

Question 64

using correct grammar avoids negative impact and increases credibility and effectiveness of the message

Answer 64

Correctness