Oral comms Flashcards
- In 1954, Wilbur Schramm emphasized that the sender and th receiver take turns playing the role of
encoder and decoder whewn it comes to communication.
Schramm’s model
Common Function of communication
*Regulation/control
*Social interaction
*Motivation
*Information
*Emotional expression
*One of the earliest model of communication introduced in 1943 wasClaude Shannon ’s mode
*The diagram below clearly illus-trates how communication takes
place and helps determine what
could go wrong.
Shannon’s model
Elements of communication
Sender
Message
Channel
Receiver
Feedback
Types of illocutionary act/Searle’s Classification of Speech Acts
A.Assertive
B.Directive
C.Commissive
D.Expressive
E.Declaration
It is the simplest model which states that there are only three (3)
elements involved in the communication.
Aristotle model
a type of illocutionary act in which the speaker expresses his/her feelings or
emotional reactions. Some examples of this act are thanking, apologizing, welcoming,
and deploring.
expressive
Commuication is used to give and get information. Newman and Summer, Jr. defined communication as
“an exchange of facts, ideas, opinions, or emotions by two or more people.
information
Language used between friends.
Oftern very relaxed and focused on just getting the information out.
Slangs are quite often used in these instances.
This style is used in informal situations and language.
Relationship between speaker and listener is close.
casual style
Letters, numbers, languages, and
any form of written or oral are
examples of?
Verbal communication
Used in speaking to medium to large groups.
May also be used in single listeners-strangers, older persons, professional.
Speaker must frame whole sentences ahead before they are delivered.
Avoid using slang terminologies.
Language is comparetively rigid and has a set, agreed upon vocabulary that is
well-documented.
Is often of a standard variety.
formal style
Is a transfer of meaningful inf
ormation from one person to
another by means of using:
1. Eye contact
2. Gestures
3. Smile and facial expressions
4. Tone and voice of speaker
5. Posture and body orientation
6. Body language or movement (kine
sics and haptic)
7. Paralanguage
8. Closeness or personal space
Non-verbal communication
Effective communication happens when the message is concrete and supported by facts,
figures, and real-life examples and situations. In this case, the receiver is more connected to the
message conveyed.
7 C’s
concreteness
To be effective, the speaker should always consider relevant information about his/her
receiver such as mood, background, race, preference, education, status, and needs, among
others. By doing so, he/she can easily build rapport with the audience.
7 C’s
Consideration
refers to the communication
between people from two different cultures. Intercultural
communication is a symbolic, interpretive, transactional,
contextual process in which people from different cultures
create shared meanings.
Intercultural communication
Is the process by which an
individual communicates within themselves, acting as both
sender and receiver of messages, and encompasses the use of
unspoken words to consciously engage in self-talk and inner
speech.
Intrapersonal communication
7 C’s of effective communication
*completeness
*conciseness
*consideration
*concreteness
*courtesy
*clearness
*correctness
It is a way in which a sentence is used to express an attitude with a certain function or ”force”.
For some scholars, the term is virtually synonymous with speech act.
Steven Davis noyes that an act can be made explicit by the use of a performative
verb formula. For example, if a speaker says “I’ll be there” and it is unclear whether it is a
promise that has been made, the speaker can make it explicit by making it explicit by saying “I’ll
promise that I’ll be there”. (Anti- individualism and Speech Act Theory, 1994)
illocutionary
Completely private language used within the family, close friends, or group.
Uses personal language codes.
Grammar is unnecessary.
Does not need complete language.
Certain terms of endearmnet, slangs, or expressions whose meaning is shared
with a small subset of persons.
Intimate style
a type of illocutionary act in which the speaker tries to make the addressee perform
an action. Some examples of this act are asking, ordering, requesting, inviting, advising,
and begging.
directive
Types of communication
*Intrapersonal communication
*Interpersonal communication
*Public communication
*Intercultural communication
This does not mean keeping the message short, but making it direct or straight to
the point. Insignificant or redundant information should be eliminated from the communication
that will be sent to the recipient.
7 C’s
Conciseness
Used in semi-formal communications.
Happens in two-way participation.
Most operational among others styles.
Speaker does not usually plan what he wants to say.
Sentences tend to be shorter and spontaneous
consultative style