Oral Board Notes Flashcards
Building community trust
- Treat every citizen interaction as if it is the most important thing we are doing
- It may be the only interaction this person ever has with the police
- Shows community we are as invested in their safety and security as they are
- Builds community trust
4 parts of experiential questions
- The experience
- The outcome
- The learning
- The future
Ethics questions model
RIGHT model
R - Responsibility
I - Integrity
G - Growth
H - Honesty
T - Trust
Key points for leadership questions
Will lead by setting the BEST example
Open door policy is insufficient
Key points for delegation questions:
Delegate to people who are best suited for the assignment
Setting a deadline creates a sense of urgency and importance
Community policing questions model
PPPP Model
P - Philosophy
P - Preventative
P - Partnerships
P - Problem Solving
Model for problem solving
SARA model
S - Scanning
A - Analyzing
R - Responding
A - Assessing
Discipline questions model
CONSIDERED model
Discipline should be:
C - Consistent
O - Objective
N - Now oriented
Specific steps for discipline procedure:
S - Seen or shown
I - Investigate
D - Determine
E - Essence (if violation occurred)
R - Report or recommend (if violation occurred)
E - Educate
D - Document
Model for determining essence of employee policy violation
SPIT model
S - Seriousness of violation
P - Previous violations
I - Intent of employee
T - Tenure with agency
Performance counseling questions model
SARA POSITIVED model
S - Scan
A - Analyze
R - Respond with:
P - Private meeting
O - Observations
S - Seek
I - Intervention
T - Tough
I - I will
V - Verify
E - Encourage
D - Document
A - Assess
Most important part of performance counseling questions:
Seeking the core issue
Key points for conflict resolution questions:
Win for department is non-negotiable
Set clear expectations for both parties
Department mission statement
PPD SSS
Consistently seek and find ways to affirmatively PROMOTE, PRESERVE and DELIVER a feeling of SECURITY, SAFETY, and quality SERVICES to members of our community.
Closing remarks
CLPC
Communication
Leadership
Proactive
Care
Why do you want to become a sergeant?
MNCG
Motivate
Need
Challenges
Good
3 strengths:
CCM
CALM/effective in high stress situations
Excellent COMMUNICATOR
Ability to inspire/MOTIVATE others
3 weaknesses
DAI
Difficulty DELEGATING
ADMINISTRATIVE role of supervision
IMPATIENCE with inefficiency
Clearly stated standards and expectations:
PPOE
Proactive
Professional
Ownership
Every call
Top 3 priorities once promoted:
APM
Accountability
Productivity
Morale
3 improvements to department:
AOD
Accountability
Opportunities
Direction from back office
Why should we pick you over the other candidates?
PASSION for the job
PASSION for the officers
PASSION for the community
