operations strategy Flashcards

1
Q

what is operational opposite to

A

strategic

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2
Q

scientific management

A

removes thinking from doing

functional layouts and production lines

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3
Q

task specialisation

A

division of labour leading to higher quality production

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4
Q

standardisation of parts

A

use of machinery to make parts to specification

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5
Q

time and motion studies

A

use analysis to find preferential way of doing work, focus on efficiency

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6
Q

mass production

A

fordism, mass production lines, product orientation, mass market

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7
Q

competitive strategies

A

cost leadership, focus differentiation (niche markets), added value,

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8
Q

operations resource perspective

A

decisions made to identify process structures that suit the needs of required production

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9
Q

operations management (concrete)

A

how do we improve our purchasing procedures ?

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10
Q

operations management (philosophical)

A

should we develop strategic alliances with our suppliers?

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11
Q

what are the four perspectives of operation strategy

A

top down, bottom up, operation resource, market requirements

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12
Q

what is top down approach

A

what business wants

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13
Q

what is bottom up approach

A

day to day experience

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14
Q

what is operations resource approach

A

what operation resources can do

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15
Q

what is market requirements approach

A

what market position requires, competitors actions

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16
Q

what is simple production line

A

slowest machine sets maximum rate of output, if not balanced then faster machines will remain idle to keep up with slowest machines, in-balance leads to build up of inventory

17
Q

what are batch sizes

A

batch size effects lead time and inventory

determine, process then transfer batch size

18
Q

trade offs

A

do you want it good or do you want it Tuesday?

sacrifice one performance objective to achieve excellence in another

19
Q

world class manufacturing

A

Hayes and Wheelwright are first authors to use term

the use of best practices would lead to superior performance