Operations stategy Flashcards
1
Q
What does operations strategy mean?
A
A plan or approach that an organization uses to achieve its operational goals and objectives.
2
Q
What is operations?
A
Operations are the resources that create products and services
3
Q
What does the “process of operations strategy” mean?
A
It means the method that is used to determine what an operations strategy should be
4
Q
What is the difference between a “top-down” and “bottom-up” view of operations strategy?
A
Top-down: views strategic decisions at a number of levels
Bottom-up: view operation strategy as overall strategy emerging from day-to-day operational experience
5
Q
What is the process of operations strategy
A
Involves a series of steps that an organization takes to develop and implement a plan for its operations
