Operations improvement Flashcards
What does improvement mean?
To make something better
What is radical breakthrough improvement? Explain
Refers to a significant and dramatic improvement in a process or product that results in a major shift in performance or capability.
What is total quality management (TQM)? Explain
An approach that focuses on continuous improvement and quality in all aspects of an organization’s operations.
A holistic approach to quality that involves everyone in an organization and focuses on creating a culture of excellence and continuous improvement.
What is continuous improvement?
Adopts an approach to improving performance that assumes many small incremental improvement steps.
In continuous improvement, it is not the rate of improvement that is important, it is the momentum of improvement
