operations key terms Flashcards

1
Q

what is added value?

A

it the difference between the selling price and the cost inputs involved making it

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2
Q

what is job production?

A

producing a one off item that has been made to suit a specific customer

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3
Q

what is batch production?

A

manufacturing a limited number of identical products

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4
Q

what is flow production?

A

continuous production on production lines, allowing a large quantity of identical products to be made

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5
Q

labour productivity

A

output/workers

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6
Q

capacity ultilisation

A

actual out put/ maximum output x 100

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7
Q

what does lean production aim to do
and what are the different types of lean production systems?

A

aims to remove all elements of waste from the production process and as a result increase productivity and reduce costs Lean production systems include Just in time kaizen cell production and time based management

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8
Q

what is kaizen?

A

continuous improvement employees are encouraged to make regular small changes so that the business continuously improves in terms of waste reduction productivity and quality

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9
Q

what is JIT

A

JIT tries to ensure that parts raw materials and components are recieved when needed products are only made when ordered

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10
Q

what is cell production

A

the production line is subdivided into a number cells the workers are trained so that they can fuffil a number of tasks within the cell. thsis allows job rotation. the skills of the workers mean that they each can play a role in improving quality.

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11
Q

what is time based mangement?

A

emphasis on reducing the time taken in all aspects of the whole production process.

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12
Q

what is quality control?

A

is a system that test samples of output against expected standards usually at the end of the of the production line by quality inspectors

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13
Q

what is quality assuarance?

A

it is a system where quality is built in the process of production where inspections are carried out throughout the process by all self checking ensuring the product is right first time

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14
Q

what is total quality management?

A

a managerial approach which focuses on quality and aims to improve the effectiveness, flexibility and competitiveness of a business it could include empowerment, team work, achieving zero defects and bench marking

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15
Q

what is bench marking

A

the process of setting standards of quality and output which are based on the best competitors can offer

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16
Q

innovation

A

the creation of a new product or an improved version of a current product or service. the commercial exploitation of an invention

17
Q

R&D

A

Research is the inquiry into and discovery of new ideas. Development is the process which changes ideas that result from the research process into commercially viable products and processes