change

Question 1

what is change

Answer 1

change is an ongoing process which businesses cannot avoid having to deal with its consequences

Question 2

what are the two types of causes for change

Answer 2

internal change initiated by the business and external change initiated from outside the business

Question 3

what are the two types of change

Answer 3

planned and unplanned

Question 4

J storeys 4 approaches

Answer 4

total imposed package
total piecemeal package
total negotiated package
negotiated

Question 5

planned change is created

Answer 5

internally and is structured and time tabled

Question 6

unplanned change occurs in response to

Answer 6

a shock to the business and is often under structured and under-resourced

Question 7

a shock could be

Answer 7

external exogenus such as the financial crisis 2007/2008 which caused a recession

Question 8

a contingency plan should help a business minimise

Answer 8

the effects of unplanned change

Question 9

change can involve

Answer 9

incremental changes but there are factors that can cauase rapid changes