operational objectives Flashcards
1
Q
operational objectives
A
quality
speed of response
dependability
costs
flexibilty
environmental objectives
2
Q
whats speed of response
A
how fast customers are served , delivery times , fast waiter service
3
Q
whats dependebility
A
ability of a business to delivery reliably on time
4
Q
whats flexability
A
adapt to customer needs and changes
