365 U7 Flashcards
1
Q
What’s absenteeism
A
Occurs when an employee is not present at their work place
2
Q
What are core competencies
A
Unique abilities that a business possesses that provide it with a competitive advantage
3
Q
Research and development definition
A
The generation and application of scientific knowledge
4
Q
Profit quality
A
Measures the extent at which a particular type of profit is sustainable
5
Q
What’s the balances scorecard
A
A planning and management strategy designed to match business activities to the aspirations set out in the Vision statement
6
Q
4 balanced score card things
A
Financial performance
Customer value performance
Internal business process performance
Learning and growth performance
