Operating systems (2) Flashcards
A user has just upgraded from Windows 8.1 to the latest release of Windows 10 and can no longer connect to the homegroup. What should be done next?
Repair HomeGroup
Set up Folder sharing on the computers instead of HomeGroup
Create a new homegroup using the Windows 10 computer
Set up Folder sharing on the computers instead of HomeGroup
Newer releases of Windows 10 do not support HomeGroup. Folder sharing works with any version of Windows
The corporate network has just added a proxy server. Which utility is used to configure proxy settings for each Windows computer on the network?
System properties
Network and Sharing Center
Internet Options
Internet Options
Proxy settings are configured by clicking the Internet Options applet in the Control Panel and going to the Connections tab of the Internet Properties dialog box that opens
A user has just switched from stereo speakers to a 5.1 surround sound setup, but there is no audio coming from the center or rear speakers. Which Sound applet option is used to set up the speakers?
Playback
Communications
Configure
Configure
Different speaker configurations are viewed and selected from the Sound applet by clicking the Configure button
A user reports problems with a particular app in Windows 8.1. He considered using System Restore to fix the problem, but there would be many other apps and updates that may be lost using this method. Which of the following would you try instead?
Uninstall and reinstall app
Use Apps and features
Use Programs and Features
Use Programs and Features
The Programs and Features applet is used in Windows 7/8/8.1/10 to repair programs
A new Windows user (who formerly used macOS) is looking for a quick way to get access to change settings for the major devices in a computer. Which of the following would you advise using?
Computer Management
System
Devices and Printers
Devices and Printers
Devices and Printers provides shortcuts to most options that are in separate Control Panel applets or Windows 10 Settings dialogs
A 32-bit Windows app is being installed on two computers, a system running 32-bit Windows and a system running 64-bit Windows. Where will it be installed on the system running 64-bit Windows?
Program Files
Program Files (x64)
Program Files (x86)
Program Files (x86)
The Program Files (x86) folder is found only on 64-bit versions of Windows. It is used to enable both x86 (32-bit) and 64-bit apps to run properly (64-bit apps are installed into the Program Files folder)
A user is trying to install a 64-bit Windows app on a system running a 32-bit version of Windows. Which of the following recommendations should you make?
Create a Program Files (x64) folder for the program
Use the Compatibility tab
Install a 32-bit version of the app
Install a 32-bit version of the app
32-bit apps work on 32-bit or 64-bit operating systems, but you cannot install a 64-bit app on a 32-bit operating system
You are preparing a laptop for a trip that involves 12 hours of flight time. You have purchased a software key card from a retail store to use on the trip. When should you install the app?
On the flight
Before leaving for the airport
While waiting for the flight
Before leaving for the airport
If you wait to install the app until you go to the airport or until onboard, you might not have access to an Internet connection or might need to pay a lot for a very slow connection needed to download and configure the software
Your department is preparing to evaluate a new app that has a minimum requirement of 4 GB of RAM but recommends 8 GB of RAM. The systems you want to use have 4 GB of RAM and are expandable to 16 GB. Which of the following will help you evaluate the software most fairly?
Set up a large pagefile on each system
Install the software on all computers and see how slow they run
Install upgrades to 8 GB on some systems and install the app on all systems for comparison
Install upgrades to 8 GB on some systems and install the app on all systems for comparison
By upgrading some system to 8 GB and running the app on all systems, you can determine if the performance differences between systems with 4 GB and 8 GB of RAM justifies upgrading all computers in the department
Although your department is now running Windows 10, it relies on an application made for Windows 7. It doesn’t run properly on Windows 10. Which of the following could be used to help it run correctly?
Device Manager
System properties
Compatibility tab
Compatibility tab
The Compatibility tab in the application’s Properties dialog box provides access to the compatibility troubleshooter and to compatibility settings you can select manually
A documentation folder on a corporate intranet needs to be available to up to 20 users with different access levels. Which of the following sharing methods will permit this configuration?
Share with
HomeGroup
Advanced Sharing
Advanced Sharing
Right-clicking the folder and choosing Properties | Sharing tab reveals the Advanced Sharing button, which leads to the Advanced Sharing dialog box in which folder sharing options can be configured
A user needs to access a network printer but knows only the network printer’s IP address. What should you tell the user?
Find the printer brand and model.
Use a wireless connection to the printer.
The IP address is the only information needed to use the printer.
The IP address is the only information needed to use the printer.
With the IP address of the printer, the user can find and set up the printer using Devices and Printers
A Windows user has just returned from a trip during which she connected to the Internet via Wi-Fi networks in coffee shops and airport lounges. The user wants to connect to the new wireless LAN to print a report to a network printer she has used before, but she can’t connect to the printer. Which of the following is the most likely cause?
Windows Firewall is set for a Private network.
Windows Firewall is set for a Public network.
The user must reinstall the printer driver.
Windows Firewall is set for a Public network.
When Windows Firewall is set to Public, connections to LAN devices are blocked for security
You are performing telephone support with a user who has lost his Internet connection on a SOHO network. After running ipconfig, the user reports his IP address as 169.254.0.23. Which of the following should you check first?
Broadband modem
Network switch
Network router
Network router
On most SOHO networks, the DHCP server that provides automatic IP addresses is a function built into the router. Thus, the router is the first device to check
A user normally works at an office with a domain controller but has switched to working from home. The SOHO network has shared printers and a networked multifunction device, but the user cannot connect to it. Which of the following settings on the user’s device need to be changed to permit access? (Choose all that apply.)
Change the computer to use the SOHO workgroup
Add the SOHO network to the domain
Add the user account to each computer with a shared printer
Add the domain to the SOHO network
Change the computer to use the SOHO workgroup
Add the user account to each computer with a shared printer
The computer cannot connect to the SOHO network unless it is configured to connect to a workgroup instead of a domain. To use shared printers or folders, the user account must be added to each computer with a share the user wants to access
